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The Development of Deming’s Management System

By John Hunter / June 3, 2013 / 0 Comments

…aim sometimes and put the goal in its place. Related: Enumerative and Analytic Studies – The Essential Deming, Book on Dr. Deming’s Work edited by Joyce Orsini – Speech by…

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How Did We Do on the Test?

By John Hunter / June 10, 2013 / 0 Comments

…the system everyone benefits.” Related: Asking Questions to Initiate New Thinking – Why ThoughtWorks Eliminated Sales Commissions – create an enterprise where the human nature to seek improvement is nurtured

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Clayton Christensen on Innovation and Macro Economics

By John Hunter / June 24, 2013 / 0 Comments

…a great deal of capital (compared to GM or Ford) by reducing the amount of inventory needed. If the capital that is freed up is invested in disruptive innovation the…

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Improving Problem Solving

By John Hunter / June 27, 2013 / 0 Comments

…process that delivered the defects delivered outcome or results that were not defective. Study of the defects alone presumes that the defects are necessarily produced by a special cause. Such…

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Don’t Limit Improvements to Low Level Process Improvement

By John Hunter / July 11, 2013 / 0 Comments

…on process improvement. Deming’s ideas on management focused on creating a management system that changed how the entire organization worked. Deming’s ideas on management weren’t aimed at improving only those…

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Change has to Start from the Top – Webcast with David Langford

By John Hunter / July 22, 2013 / 0 Comments

…tremendous and they only happen after you get started. So if you haven’t gotten started yet, take this opportunity to get started now. Related: How to Get a New Management…

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Profit and growth come from customers that boast about your products and services

By John Hunter / August 12, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. Satisfied customers switch, for no good reason, just to try something else. Why not? Profit and growth come from customers that boast about your…

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Ron Moen Webcast: Prediction is the Problem

By John Hunter / September 9, 2013 / 0 Comments

…(when Dr. Deming was 88 years old): “comments and help appreciated.” Dr. Deming worked and continued learning for his entire life. He was constantly improving his theories on management based

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Unknown and Unknowable Data

By John Hunter / August 30, 2013 / 0 Comments

Guest post by John Hunter, founder of the CuriousCat.com. From Out of the Crisis, page 121: the most important figures that one needs for management are unknown or unknowable (Lloyd…

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Improvement is a Learning Process

By John Hunter / September 30, 2013 / 0 Comments

…the dramatic expansion of the of scientific problem solving using informed observation and directed experimentation to find out more about the process, the product and the customer. Improved results become…

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