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Deming Systems Thinking and Cyberwarfare

By Guest Post / March 3, 2023 / 0 Comments

the system – Improvement in design and system optimization will result in significant cost savings, eliminating the need to arbitrarily cut costs across the organization, and individual departments, which is…

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Process Behavior Charts are the Secret to Understanding the Organization as a System

By John Hunter / January 21, 2016 / 0 Comments

…any level. I also find the power to improving performance is understanding if the problems are due to common causes or special causes. For common causes we need to explore…

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Deming Podcast with Scott Dalgleish, CEO at Phase IV Engineering

By John Hunter / February 8, 2016 / 0 Comments

…moved on within 3 years to move to a smaller company. He taught the Deming principles to his new company and they were readily embraced. Scott expresses his belief that…

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Each Person Doing What They Are Told Isn’t Enough

By John Hunter / August 25, 2014 / 0 Comments

By John Hunter, founder of CuriousCat.com. The supposition is prevalent the world over that there would be no problems in production or service if only our production workers would do…

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Break Down Barriers Between Departments

By John Hunter / August 29, 2016 / 0 Comments

…work against that goal. Related: Silos to Systems: Presentation by Lisa Snyder – Eliminate Sales Commissions: Reject Theory X Management and Embrace Systems Thinking – Why ThoughtWorks Eliminated Sales Commissions…

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The Principles and Methods for Improvement are the Same in Manufacturing and Service Companies

By John Hunter / May 2, 2014 / 0 Comments

…manufacturers. Chapter 7 of Out of the Crisis specifically discusses examples from service companies: banking, insurance, government, electric utility, railway, telephone company, municipal transit system, hotel, postal service, airlines, restaurant,…

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Applying Understanding of Variation to Large Datasets

By John Hunter / November 10, 2016 / 0 Comments

…used in quality control work, is one that can be found by experiment without costing more than it is worth to find it.” In other words, if it costs more…

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Lessons From the Red Bead Experiment with Dr. Deming

By John Hunter / March 10, 2014 / 0 Comments

…on the causes of the red beads the company just blamed workers and went out of business. Instead our companies need to have a system that supports and encourages those…

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Deming Podcast with Doug Hall

By John Hunter / April 13, 2017 / 0 Comments

company helps their clients with. Doug finds the attitude of executives that prevents adopting a better management system is that of focusing on cost cutting. He finds that mindset common…

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Don’t Gamble with your Company’s Culture

By Bill Bellows / June 8, 2017 / 3 Comments

…What words come to mind? These things you describe would make most interview candidates feel pretty good about working at your company: jeans days, community service days, free lunches, quarterly…

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