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Collaborating to Improve Government Performance

By John Hunter / August 21, 2017 / 0 Comments

…be used to reduce the forces restraining the changes. Related: Transforming the Management System of an Organization – Quality Comes to City Hall – Early History Of Management Improvement Online

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Rethinking Statistics for Quality Control with George Box

By Matthew Moss / December 17, 2018 / 0 Comments

…that is far beyond what is normally needed. For complex processes (large chemical plants, complex manufacturing processes…) these ideas are important but most of us will not need to get…

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Can “Appreciation for a System” Support the Taming of COVID?

By Guest Post / October 12, 2021 / 0 Comments

…As companies see each other’s results, competition (which was never officially shared as part of the simulation) develops; and with each passing round, companies do their best to not only…

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The New Economics Book Discussion Group

By John Hunter / October 24, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. Aerojet-Rocketdyne has been running group discussions of Dr. Deming’s book by phone for years. Beginning Monday, 4 November, 2013, and continuing from 3 –…

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image with quote "pay is not a motivator"

Demonstrating Respect for People With High Minimum Salaries

By Matthew Moss / March 2, 2020 / 0 Comments

…working at the company had their salaries doubled immediately. Here are some interesting quotes from an article on bbc.com about the change and the effects it had on the company…

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Who’s Got Profound Knowledge?

By Guest Post / September 11, 2020 / 7 Comments

…Doug Buchanan, where we reviewed the marks and explanatory comments he had given me on the evaluation. Whew…most items “met the standard” with a few “exceeding.” At the completion of…

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From Flat to Round: Is Educational Transformation Possible?

By Guest Post / November 3, 2020 / 4 Comments

…do so. First, a comment about transformation. Based on the ideas of Dr. Russell Ackoff, transformation is a creative process that does not occur through incremental steps of improvement. While…

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Confusing Improving A Proxy Measure with Actually Improving the System

By John Hunter / December 7, 2021 / 0 Comments

…vesselfinder.com website. Why Aren’t America’s Shipping Ports Automated? Comparing the ports of Oakland and Rotterdam shows just how far American ports are lagging when it comes to automation. At a…

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Deming’s System of Profound Knowledge

By John Hunter / October 22, 2012 / 0 Comments

By John Hunter, founder of CuriousCat.com. The System Of Profound Knowledge® (SoPK) is the culmination of W. Edwards Deming’s lifelong work. The SoPK ties together Dr. Deming’s seminal theories and…

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Dr. Deming Called for the Elimination of The Annual Performance Appraisal

By John Hunter / October 29, 2012 / 7 Comments

Guest post by John Hunter, founder of the CuriousCat.com. In Out of the Crisis, page 101, Dr. Deming states the following as one of the seven deadly diseases: Evaluation of…

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