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Understanding Data and Appreciating the Implications for the System

By John Hunter / January 31, 2022 / 0 Comments

…psychology. I would not have predicted that society would come to accept 1,500 deaths a day in the USA in the way that we have. I certainly would not have…

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From Flat to Round: Is Educational Transformation Possible?

By Guest Post / November 3, 2020 / 4 Comments

…or way of thinking. During my tenure as superintendent of the Urbandale (Iowa) Community School District, I had the good fortune to observe first-hand the successful transformation of a classroom,…

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Customer Delight

By John Hunter / February 4, 2013 / 1 Comment

…– they leave. Delighted customers are very difficult for competitors to take away. Delighted customers are not incredibly price sensitive, leaving the business with more room for profit. Delighted customers…

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Avoid Doing the Wrong things Righter… But, “By What Method?”

By Guest Post / July 23, 2020 / 1 Comment

…‘Wrong Things Right’ in School.” Modern Learning. Retrieved from https://medium.com/modern-learning/we-re-trying-to-do-the-wrong-thing-right-in-schools-210ce8f85d35#.6293musst Richardson, W. (2015, November). “The Surprising Truth about Learning in Schools” [Video File]. Retrieved from https://www.youtube.com/watch?v=sxyKNMrhEvY&feature=youtu.be. Sinek, S. (2009) Start…

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Support Learning with an Understanding of Psychology and Systems Thinking

By John Hunter / June 20, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. From The Essential Deming, What Ought a School of Business Teach? by Dr. Deming I carried out a study at New York University School…

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Out Of The Crisis: The Deming Institute’s Response to COVID-19

By John Hunter / March 26, 2020 / 0 Comments

…of a common threat – whether it’s a community navigating a natural disaster or a company trying to avoid bankruptcy – people often find creative ways to cut through bureaucracy,…

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Restoring Joy in Mudville

By Guest Post / July 24, 2020 / 94 Comments

…can come from arbitrary standards, and the role leadership must play in protecting children from an “achieve at all costs” mindset. The year was 1998 and I was the principal…

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Deming Library Video with Dr. Deming Discussing the 14 Points

By John Hunter / May 8, 2014 / 2 Comments

…lower costs you can capture the market with better quality and lower price. It will help you to stay in business, provide jobs, and more jobs. These clips are taken…

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Current Neuroscience Understanding Related to Psychology and the Theory of Knowledge

By John Hunter / November 12, 2015 / 0 Comments

…From his description of the presentation: The conceptual knowledge we need to accomplish what we want to accomplish in our organizations already exists; the barrier is not a knowledge deficit….

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Jobs to be Done

By John Hunter / January 19, 2017 / 0 Comments

…even when they do describe what they want, their actions often tell a completely different story. Such valuable insight is a wonderfully repeating pattern in Competing Against Luck. Dr. Deming…

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