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Fond Farewells: Remembering Bill Latzko, Tom Nolan, and Bill Ratcliff

By Christina Dragonetti / June 4, 2019 / 0 Comments

Dear Deming Community, Please join us in honoring the lives of these three men, who made countless contributions to the Deming community and society at large. We were enriched by…

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A box with office supplies next to a clipboard with a sheet of paper that says "layoff" on it and a man with his head and fist on the desk indicating devastation.

Looking at Layoffs Through the Deming Lens

By Bill Bellows / November 16, 2022 / 1 Comment

was laying off about 3,000 salaried and contract workers in the U.S., Canada and India, a move that followed months of company executives signaling to Wall Street that it needed…

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Paula Marshall’s Presentation at Our 2015 Conference on Using Deming’s Ideas at The Bama Companies

By John Hunter / November 2, 2015 / 0 Comments

…business relationship was a true partnership based on trust. Today The Bama Companies has some factories that supply only McDonald’s. This relationship is possible through trust and a commitment to…

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Two Tweets & A Blog

By Guest Post / September 25, 2018 / 0 Comments

buy an Oklahoma based Coca-Cola bottling company. When they sold the company in 2011, they had recouped over $400 million in after-tax dollars! Ask Bob if this was his crowning…

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Image of Deming Chain Reaction - text: Improve Quality —> Costs decrease because of less rework, fewer mistakes, fewer delays, snags, better use of machine-time and materials —> Productivity Improves —> Capture the market with better quality and lower price —> Stay in Business —> Provide jobs and more jobs

Using Customer Feedback to Drive Continual Improvement

By John Hunter / July 18, 2022 / 0 Comments

…and were intellectually stimulating to finally figure out, but had a concrete impact on how costly it was to deliver the service. What most companies would do here to reduce…

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The Ethics of Quality

By Guest Post / December 10, 2018 / 0 Comments

…and the leaders were simply trying to fulfill their role in efficiently reducing the cost of water and balancing Flint’s balance sheet. Managers who value efficiency first do so to…

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Four-Day Seminar with Dr. Deming Videos

By Matthew Moss / November 5, 2018 / 0 Comments

…Deming’s Four-Day Seminar. There is a cost for viewing these videos; remember we do make many videos available online for no charge including: If Japan Can, Why Can’t We… and…

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Deming’s Ideas in Action: Trader Joe’s Culture

By Matthew Moss / August 19, 2019 / 0 Comments

…because it was effective. Most organizations say they want it but discourage such communication in overt and covert ways. It isn’t easy to listen to criticism, but it is important…

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The Importance of Working with Suppliers Over the Long Term

By John Hunter / May 18, 2015 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog. End the practice of awarding business on the basis of price tag. Instead, minimize total cost. Move toward a…

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Diagram of connections inside a computer

Deming Systems Thinking and Cyberwarfare

By Guest Post / March 3, 2023 / 0 Comments

…U.S. Department of Agriculture (he was born in Iowa and raised in Wyoming) and taught seminars for the U.S. War Production Board during WWII. Building knowledge to avoid ransomware by…

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