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Distorting the System, Distorting the Data or Improving the System

By John Hunter / May 13, 2013 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. In Fourth Generation Management (I highly recommend this book, by the way), Brian Joiner provided an excellent summary of the options to…

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Theory of Knowledge: Can We Trust Our Memories?

By John Hunter / May 23, 2013 / 0 Comments

…Invariably they would remember that their predictions were much more accurate then they actually were. His take from this was that they really believe that their prediction was more accurate…

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The Development of Deming’s Management System

By John Hunter / June 3, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. Jan 24 1989 – first presentation of Deming’s “System of Profound Knowledge” Knowledge of variation; statistical theory Knowledge of the distinction between common causes…

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How Did We Do on the Test?

By John Hunter / June 10, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. Bill Bellows asks the question “How did we do on the test?” not “How did you do on the test?” Seeing that the student…

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Clayton Christensen on Innovation and Macro Economics

By John Hunter / June 24, 2013 / 0 Comments

…discusses disruption innovation (creating new markets for complex expensive products: for example, from mainframe computer to personal computer to smart phone), sustaining innovation and efficiency innovation. He explains that disruption…

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Improving Problem Solving

By John Hunter / June 27, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. I suggest reading this excellent paper on Improving Problem Solving by Ian Bradbury and Gipsie Ranney. As they note, problem solving is not a…

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Don’t Limit Improvements to Low Level Process Improvement

By John Hunter / July 11, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. One of the mistakes people make, who have a very superficial understanding of Deming, is to believe that Dr. Deming’s publications and seminars focused…

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Change has to Start from the Top – Webcast with David Langford

By John Hunter / July 22, 2013 / 0 Comments

…your system. As soon as you start to modify your system you are going to have an effect on the larger system: the way you organize, the way you manage…

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Is the Result Due to Mathematical Probability or Individual Merit?

By John Hunter / August 1, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. Dr. Deming was constantly learning from others. He also pointed out that we can be led astray by failing to understand data. This quote,…

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Profit and growth come from customers that boast about your products and services

By John Hunter / August 12, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. Satisfied customers switch, for no good reason, just to try something else. Why not? Profit and growth come from customers that boast about your…

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