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Transformation of the Individual and the Organization

By John Hunter / December 18, 2017 / 0 Comments

Guest post by John Hunter, founder of This webcast shows David Langford’s presentation, When Grading Bites the Dust, at the 2012 Annual Deming Conference. A previous post (Change has…

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Applying Deming’s Management Ideas at the Great Plains Coca Cola Bottling Company

By John Hunter / January 15, 2018 / 0 Comments

…Applying Deming’s Ideas as a CEO – Six Keys to Building New Markets by Unleashing Disruptive Innovation – Deming Conference Webcast: Paula Marshall, CEO, The Bama Companies – Communicating Change…

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Encouraging Organizational Learning

By Guest Post / January 12, 2018 / 0 Comments

was in progress up to the moment when the Deacon shut it down, unwilling to ride that wave to a breakthrough. So it is with learning. When the water gets…

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Empowering Students to Lead Change by Christine Simpson and Sarah Ambrus

By John Hunter / March 12, 2018 / 0 Comments

Guest post by John Hunter, who founded in 1996. The video shows the presentation by Christine Simpson and Sarah Ambrus at the 2015 Deming research seminar: Empowering Students to…

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Reliability: Another Dimension of Quality

By John Hunter / April 16, 2018 / 0 Comments

Guest post by John Hunter, who founded in 1996. 2015 ASA Deming Lecture by William Meeker – Reliability: The Other Dimension of Quality: William Meeker begins the presentations discussing…

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My quest for understanding

By Guest Post / June 25, 2018 / 0 Comments

…a company is a complicated system of parts that all depend on one another in complicated ways, and that the performance of any individual in that system is given by…

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The best and the brightest

By Guest Post / September 10, 2018 / 0 Comments

…their mobility. Compare the loyalty of the BaB you just hired from another company versus someone who your company helped develop into a BaB. Hiring BaBs isn’t what it’s cracked…

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Change Management – Post Change Evaluation and Action

By Matthew Moss / November 19, 2018 / 0 Comments

…and skill of a critical person involved in the PDSA process, or the location where the test was run was different enough from alternative sites that the improvement wasn’t robust…

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Mike Tveite on The Role of Learning in Improving Organizations

By Matthew Moss / March 18, 2019 / 0 Comments

Guest post by John Hunter, who founded (in 1996). Mike Tveite shared his thoughts on The Role of Learning in Improving Organizations at the 1991 Ohio Quality and Productivity…

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Human Resources in the Post Deming Era

By Matthew Moss / June 17, 2019 / 0 Comments

…of those things that are not very bright ways to approach the filling of a position. The best way to fill a position is with data; observational data from ad…

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