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Managers Must Understand that Blaming Employees Doesn’t Help

By John Hunter / October 5, 2021 / 0 Comments

Guest post by John Hunter, founder of Often when problems occur, we seek to figure out who is to blame for the problem. This is not an effective management…

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xkcd comic strip looking at variation in left hand blood volume

A Humorous Look at Variation

By John Hunter / April 29, 2022 / 0 Comments

Guest post by John Hunter, founder of Those with a Deming mindset may well have the same reaction I did to this comic: misunderstanding variation leads to reactions to…

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Series of wooden gears in a horizontal line, each held by a person's fingers.

Why Did the Management System Allow the Failure?

By John Hunter / August 8, 2022 / 0 Comments

…should do). Was the data on the system adequate so that it notified of the risk of failure? If not, why not? Was such a warning ignored (if so, why)?…

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Green crops in rows with a sunrise sky above them.

Bees, Ants, Elephants, and Crops: Systemic Thinking for Innovation

By John Hunter / September 27, 2022 / 0 Comments

Guest post by John Hunter, founder of W. Edwards Deming’s ideas provide many ways to improve the performance of our organizations. Reevaluating what is possible with a fresh systemic…

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