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Guest post by John Hunter, founder of curiouscat.com (in 1996). Dr. Deming used the Red Bead Experiment to clearly and dramatically illustrate several points about poor management practices. The Red…
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…through in this interview. Gallery Furniture‘s commitment to all the stakeholders (customers, employees, and community) has been strong for decades. That commitment to community often is newsworthy (see Mattress Mack…
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…to. The first critical principle of management ought to be: effective management must be directed at what you want, not against what you don’t want. As he says, eliminating what…
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…will be desired in the future. It requires creating an organization that people who are committed to delighting customers want to work for. It requires a sustainable business plan that…
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…way similar efforts have been made in the past gives people good reason to feel that way. Others may disagree with that opinion. If you accept it, and maybe even…
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…occurred on 3 April 1993. An evening dedicated to his music and sponsored by the Ford Motor Company was presented by the Washington Civic Symphony at Constitution Hall in Washington,…
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…that was not practical. I knew that it was and that it offered many benefits by avoiding commuting to work everyday and working in environments that are often full of…
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Guest post by John Hunter, founder of CuriousCat.com. Dr. Deming called for the elimination of the annual performance appraisal. This post, part of our Deming on Management series, provides some…
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…crime. The result; criminologist have shown that every time you send a person to prison they have a 90% chance of coming out. And when they come out they have…
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Guest post by John Hunter, founder of CuriousCat.com. Often when problems occur, we seek to figure out who is to blame for the problem. This is not an effective management…
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