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Guest post by Keith Sparkjoy, vice president of the Sparkjoy Foundation, originally featured as a post at www.keithsparkjoy.com. Follow this link to listen to our first podcast with Keith. Dictionary definition: “a…
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…using Deming’s ideas was important for Pluralsight. He heard about the Deming Library videos and decided to buy them and found them to be a great tool and something he…
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Guest post by John Hunter, founder of CuriousCat.com. In his presentation at the 2015 Deming Research Seminar Joseph Schneider discusses his efforts to apply Deming’s ideas within Siemens. Joseph talks…
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…costs to improve profits. Massive layoffs of employees would get executives big bonuses and send stock prices up. Sadly, focusing on cost cutting and layoffs is too often still the…
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Guest post by John Hunter, founder of CuriousCat.com. When a company’s culture rots, eventually everyone pays: customers, employees, stockholders, and suppliers. Yet, when the focus is on the short term,…
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…cost, expense. The effect of training will not be realized for months or even years in the future. Moreover, the effect can not be measured. Then why does a company…
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…In this case we don’t want to optimize one part of the system at a larger cost to the overall system. Still we want to think creatively and try to…
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…But there is no way to know when a competitor like Google Fiber (or Ting Fiber or other companies that are seeking to lure away long mistreated customers) will enter…
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By John Hunter, founder of CuriousCat.com. We have launched an updated web site for The W. Edwards Deming Institute. The new site offers much better usability when using a smart…
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…back? Why can’t you? And they will tell you a lot. And that is the only way you can learn about the problems… He mentions that walking around can be…
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