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Understanding Data and Appreciating the Implications for the System

By John Hunter / January 31, 2022 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. Working with data is something that doesn’t come naturally to many people. But it is important to develop your understanding of data…

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Customer Delight

By John Hunter / February 4, 2013 / 1 Comment

…– they leave. Delighted customers are very difficult for competitors to take away. Delighted customers are not incredibly price sensitive, leaving the business with more room for profit. Delighted customers…

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Systemically Non-Systemic: COVID-19 through the Deming Lens

By Guest Post / April 3, 2020 / 3 Comments

…York: Back Bay Books/Little, Brown and Company. Hernandez, S., Manley, B., O’Key, S., Pettersson, H., & Watts, A. (2020, April 2). Tracking COVID-19 Cases in the US. Retrieved from https://www.cnn.com/interactive/2020/health/coronavirus-us-maps-and-cases/…

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Avoid Doing the Wrong things Righter… But, “By What Method?”

By Guest Post / July 23, 2020 / 1 Comment

…‘Wrong Things Right’ in School.” Modern Learning. Retrieved from https://medium.com/modern-learning/we-re-trying-to-do-the-wrong-thing-right-in-schools-210ce8f85d35#.6293musst Richardson, W. (2015, November). “The Surprising Truth about Learning in Schools” [Video File]. Retrieved from https://www.youtube.com/watch?v=sxyKNMrhEvY&feature=youtu.be. Sinek, S. (2009) Start…

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Support Learning with an Understanding of Psychology and Systems Thinking

By John Hunter / June 20, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. From The Essential Deming, What Ought a School of Business Teach? by Dr. Deming I carried out a study at New York University School…

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Out Of The Crisis: The Deming Institute’s Response to COVID-19

By John Hunter / March 26, 2020 / 0 Comments

…of a common threat – whether it’s a community navigating a natural disaster or a company trying to avoid bankruptcy – people often find creative ways to cut through bureaucracy,…

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Restoring Joy in Mudville

By Guest Post / July 24, 2020 / 94 Comments

…can come from arbitrary standards, and the role leadership must play in protecting children from an “achieve at all costs” mindset. The year was 1998 and I was the principal…

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Deming Library Video with Dr. Deming Discussing the 14 Points

By John Hunter / May 8, 2014 / 2 Comments

…lower costs you can capture the market with better quality and lower price. It will help you to stay in business, provide jobs, and more jobs. These clips are taken…

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Current Neuroscience Understanding Related to Psychology and the Theory of Knowledge

By John Hunter / November 12, 2015 / 0 Comments

…The barrier to accessing and incorporating this knowledge into our daily practice is our human biology. The barrier is both individual and social. We need new common sense theories and…

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Jobs to be Done

By John Hunter / January 19, 2017 / 0 Comments

…the allure of competitor’s offerings, that stops people from buying a house from you, but worries about all the hassles involved with moving. If you see your job from the…

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