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Fond Farewells: Remembering Bill Latzko, Tom Nolan, and Bill Ratcliff

By Christina Dragonetti / June 4, 2019 / 0 Comments

Dear Deming Community, Please join us in honoring the lives of these three men, who made countless contributions to the Deming community and society at large. We were enriched by…

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A box with office supplies next to a clipboard with a sheet of paper that says "layoff" on it and a man with his head and fist on the desk indicating devastation.

Looking at Layoffs Through the Deming Lens

By Bill Bellows / November 16, 2022 / 1 Comment

…company should take significant efforts to care for those employees (offering them jobs in a different part of the company, etc.). I can imagine cases where layoffs make sense without…

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Two Tweets & A Blog

By Guest Post / September 25, 2018 / 0 Comments

…buy an Oklahoma based Coca-Cola bottling company. When they sold the company in 2011, they had recouped over $400 million in after-tax dollars! Ask Bob if this was his crowning…

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Image of Deming Chain Reaction - text: Improve Quality —> Costs decrease because of less rework, fewer mistakes, fewer delays, snags, better use of machine-time and materials —> Productivity Improves —> Capture the market with better quality and lower price —> Stay in Business —> Provide jobs and more jobs

Using Customer Feedback to Drive Continual Improvement

By John Hunter / July 18, 2022 / 0 Comments

…to create more value and reduce costs over the long term. Brian Joiner, in Fourth Generation Management: Real benefits come when managers begin to understand the profound difference between “cost…

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The Ethics of Quality

By Guest Post / December 10, 2018 / 0 Comments

…leadership demonstrates its philosophy and practice of ethical behavior, it impacts the whole organization, whether in education, government, or commercial enterprises. In the June 1994 issue of ASQ Quality Progress,…

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Four-Day Seminar with Dr. Deming Videos

By Matthew Moss / November 5, 2018 / 0 Comments

…Deming’s Four-Day Seminar. There is a cost for viewing these videos; remember we do make many videos available online for no charge including: If Japan Can, Why Can’t We… and…

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Deming’s Ideas in Action: Trader Joe’s Culture

By Matthew Moss / August 19, 2019 / 0 Comments

…low cost (currently $85/month). Those outside the USA may not see this as anything great but in the USA this is a sign of respect for employees. Trader Joe’s doesn’t…

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The Importance of Working with Suppliers Over the Long Term

By John Hunter / May 18, 2015 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog. End the practice of awarding business on the basis of price tag. Instead, minimize total cost. Move toward a…

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Out of the Crisis – New Thinking for a Sustainable World Conference, October 18-20, 2013

By John Hunter / August 19, 2013 / 0 Comments

…active students, a limited number of scholarships are available. The scholarships cover $200 of the student registration fee. Complete and submit the online application form, and you will receive an…

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Diagram of connections inside a computer

Deming Systems Thinking and Cyberwarfare

By Guest Post / March 3, 2023 / 0 Comments

…the system – Improvement in design and system optimization will result in significant cost savings, eliminating the need to arbitrarily cut costs across the organization, and individual departments, which is…

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