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Book Review – The Tyranny of Metrics

By Bill Bellows / June 11, 2018 / 0 Comments

…worthy to be read as a companion to The New Economics and Out of the Crisis. For those interested, please see Jerry Z. Muller’s book interview on C-SPAN: https://www.c-span.org/video/?441850-2/the-tyranny-metrics  …

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One-Piece-Flow Projects Create the Best Conditions for True Creativity

By Guest Post / November 20, 2014 / 0 Comments

…about modularity within the existing product architecture, and a lot of the creativity there involves teamwork with suppliers in terms of which parts come as separate components and which can…

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Monta Akin on The 20 Year Deming Journey at the Leander Independent School District

By John Hunter / January 23, 2015 / 0 Comments

…the latest podcast for the Deming Institute. Monta shares the compelling story of Leander Independent School District’s transformation to a Deming based management system. It begins when Monta was first…

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Quality Comes to City Hall

By John Hunter / January 26, 2015 / 0 Comments

…on that effort and is packed with good ideas: Quality Comes to City Hall, Harvard Business Review, 1991 by the former mayor of Madison, Wisconsin – Joseph Sensenbrenner. Deming said,…

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Some Statistical Logic in the Management of Quality by W. Edward Deming

By John Hunter / May 14, 2015 / 0 Comments

…namely, the common or environmental causes, faults of the system. No fundamental improvement of the production-line will take place until management has a quality control system that works on common…

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Deming Research Seminar Round Table Session

By Guest Post / January 28, 2013 / 0 Comments

…at last year’s roundtable discussion was ‘Logical’ thinking and language, trying very hard to make an emotional argument for persuasion to buy (or embrace) Dr. Deming’s theories. Most of the…

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Do We Need to Find Management Ideas from Our Industry?

By John Hunter / August 15, 2013 / 0 Comments

…organizations have sales, software development, engineering, legal, customer support, accounting, computer system administration. . . functions. I don’t see much need for finding examples that are exactly like what you…

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Transforming Jet-Hot by Viewing the Organization as a System

By John Hunter / August 7, 2017 / 1 Comment

…our company. This is a very important lesson. So many companies contort their processes to serve their software instead of creating a system where the software supports their continual improvement…

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Haircuts and Continuous Improvement

By Bill Bellows / July 31, 2017 / 0 Comments

…near work. At the time, I was a member of the company’s Continuous Improvement Team, a later version of a Total Quality Management Office. Upon dropping in, I met a…

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Management by Extremes

By Bill Bellows / September 11, 2017 / 0 Comments

…Is there a place for an aircraft manufacturer to offer their airline customers 108 shades of white paint, as did an aerospace company in the 1990s? Or, would it be…

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