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…any level. I also find the power to improving performance is understanding if the problems are due to common causes or special causes. For common causes we need to explore…
By John Hunter, founder of CuriousCat.com. This webcast shows the presentation at our 2015 annual conference, Driving Out Fear: Why and How, by Doug Stilwell and Mark Lane. Doug Stilwell…
…moved on within 3 years to move to a smaller company. He taught the Deming principles to his new company and they were readily embraced. Scott expresses his belief that…
By John Hunter, founder of CuriousCat.com. The video shows a recorded webinar for the Healthcare Value Network by Mark Graban and Mike Stoecklein. In the video they explore the real…
By John Hunter, founder of CuriousCat.com. Understanding Variation by Thomas Nolan, Rocco J. Perla and Lloyd Provost. There have been large changes in the use of data since the publication…
By John Hunter, founder of CuriousCat.com. We have a tendency to focus on special causes even when poor results are due to common causes within the system. To improve results…
Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/ Follow this link to listen to our first podcast with Lori. When your…
Guest post by John Hunter, who founded curiouscat.com in 1996. 2015 ASA Deming Lecture by William Meeker – Reliability: The Other Dimension of Quality: William Meeker begins the presentations discussing…
…great fit. But I think many of us got confused because one of the tools we used to assess potential hires gave a very bad indication for her. But we…
Guest post by John Hunter, founder of curiouscat.com (in 1996). Dr. Deming used the Red Bead Experiment to clearly and dramatically illustrate several points about poor management practices. The Red…