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By John Hunter, founder of CuriousCat.com. The System Of Profound Knowledge® (SoPK) is the culmination of W. Edwards Deming’s lifelong work. The SoPK ties together Dr. Deming’s seminal theories and…
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Guest post by John Hunter, founder of the CuriousCat.com. In Out of the Crisis, page 101, Dr. Deming states the following as one of the seven deadly diseases: Evaluation of…
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By John Hunter, founder of CuriousCat.com. Dr. Deming is well known for urging companies to bring scientific rigor to their management practices. For that reason, some people remember his primary…
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…More important than using specific tools (even extremely valuable tools such as the PDSA improvement cycle or control charts) is statistical thinking with an understanding of variation. Without even analyzing…
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…businessman must think about whether he has satisfied the customer, and how improvements can be made from then on. Even today, few companies act on this knowledge. Many would say…
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By John Hunter, founder of CuriousCat.com. From Out of the Crisis The prevailing action during the crisis Dr. Deming alluded to in the title of his books was to cut…
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…is in his own head is not enough. He must convince and change enough people in power to make it happen. He possesses persuasive power. He understands people. Dr. Deming…
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…this blog is to engage the community of readers in sharing there thoughts on the ideas we discuss. Please share your comments on the blog posts and respond to the…
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By John Hunter, founder of CuriousCat.com. Gemba is a Japanese term for “the real place” or in management terms “where the important action takes place.” The most common use of…
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…– Peter Scholtes Protégé discusses Merit Pay – Eliminate Sales Commissions: Reject Theory X Management and Embrace Systems Thinking – Reward and Incentive Programs are Ineffective – Even Harmful by…
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