change
By John Hunter, author of Management Matters: Building Enterprise Capability. W. Edwards Deming’s 14th point is: Put everybody in the company to work to accomplish the transformation. The transformation is everybody’s job. One important point to note is that quotes lose a great deal when taken out of context. You can also find quotes by […]
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By John Hunter, founder of CuriousCat.com. Doug Hall,CEO and founder of Innovation Engineering, participated in a previous podcast on Using Systems Thinking to Power Strategy, Innovation and Growth. He returns to the Deming Institute podcast again (download) and he shares his approach for using innovation or leadership to improve management practices. Doug talks about command […]
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By John Hunter, author of Management Matters: Building Enterprise Capability. Far too often, companies promote employees into management positions and expect them to fulfill the obligations of their new position without helping prepare them to meet their new responsibilities. People who excelled at doing their non-supervisory job often have little education or experience to succeed […]
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By John Hunter, author of Management Matters: Building Enterprise Capability. The greatest obstacle to discovery is not ignorance; it is the illusion of knowledge. – Daniel J. Boorstin After you decide that Deming’s ideas seem valuable you must act to adopt new methods in order to benefit from what you have learned. This takes many […]
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You see things through the Deming Lens – but your boss/co-workers/team/board do not. What can you do?
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By John Hunter, author of the Curious Cat Management Improvement Blog. The Checklist Manifesto by Atul Gawande is a wonderful book about how to create systems that work. At the core the Checklist Manifesto is about determining the critical process conditions and creating a system to assure that the those process items are properly handled. […]
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By John Hunter, author of the Curious Cat Management Improvement Blog. Total Quality Management in Logistics: a case study from the trucking industry by Harry Lehman, Jr. (a thesis at the Naval Postgraduate School). The thesis aims to study the practical aspects of implementing a W. Edwards Deming-based quality program within a particular trucking company, […]
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By John Hunter, founder of CuriousCat.com. In response to our request asking what topics readers would like to see addressed on our blog, Dan Bracewell said: I’d like to see some posts about how to implement change in an organization. How does one get an organization to start looking at itself as a system? How […]
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By John Hunter, author of the Curious Cat Management Improvement Blog. Leadership and the New Science: Learning about Organizations from an Orderly Universe by Margaret Wheatley does a good job of exploring how to view organizations as a system. A quote by Meg Wheatley from an interview long after the publication of the book does […]
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Transformation: How to Apply the System of Profound Knowledge (SoPK) presentation by Tripp Babbit at our 2015 research conference. Tripp also moderates our Deming Institute podcast. Tripp discusses Kurt Lewin’s change model: unfreezing – overcoming “interim” and dismantling the existing midset changing freezing – adopting the new habit/way-of-thinking, the new way becomes what you expect […]
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