change
Our team had a common problem: weekly staff meetings were disorganized, a little frustrating, and almost always lasted longer than one hour. Like ill-fitting shoes, they served to keep our feet dry but made running difficult. Recognizing a change was needed, we turned to the process improvement tool devised by Dr. Deming: Plan-Do-Study-Act (PDSA).
Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). One of the challenges adopting Deming’s management ideas is that it doesn’t provide a simple process to follow. There is no recipe – no first do x, then do y, then do z. Instead the ideas must be learned and […]
Part 3 of “True Improvement vs Illusion of Progress,” a presentation by Peter Scholtes.
What are five ingredients of true improvement? Peter Scholtes gives us answers as well as a 7-step model for improvement in this timeless presentation.
In this presentation, Peter Scholtes gives an entertaining and useful look at the types of personal attitudes toward change.
Change is difficult in most organizations. Most often the process should start by using the PDSA cycle.
Guest post by John Hunter, founder of CuriousCat.com. This webcast shows Bob Browne’s presentation, Profound Knowledge of the Real Thing, at the 2012 Annual Deming Conference. Bob is the former CEO of the Great Plains Coca Cola Bottling Company. Among other things, this presentation is a good option for those seeking an example that provides […]
Guest post by John Hunter, founder of CuriousCat.com. This webcast shows David Langford’s presentation, When Grading Bites the Dust, at the 2012 Annual Deming Conference. A previous post (Change has to Start from the Top) includes a clip from another talk he gave at the 2012 conference and it is a valuable companion to the […]
Guest post by John Hunter, author of the Curious Cat Management Improvement Blog. This webcast shows Tom Rudmik’s presentation, Thriving in the World of Massive Change, at the 2012 Annual Deming Conference. Tom is CEO of Master’s Academy and College. This is an interesting presentation that includes a look at an array of current scientific […]
Guest post by John Hunter, author of the Curious Cat Management Improvement Blog. This webcast shows Phil Landesberg’s presentation, Collaborating to Improve Government Performance, at the 2015 Deming Research Seminar. I have known Phil for many years having served with him on the board of the Washington DC Deming User’s group. I also worked at […]