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Deming on Management: Getting Started

By John Hunter / March 1, 2021 / 1 Comment

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). One of the challenges adopting Deming’s management ideas is that it doesn’t provide a simple process to follow. There is no recipe – no first do x, then do y, then do z. Instead the ideas must be learned and […]

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How Do I Apply New Management Ideas Without Executive Level Support?

By John Hunter / June 1, 2020 / 0 Comments

Part 3 of “True Improvement vs Illusion of Progress,” a presentation by Peter Scholtes.

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True Improvement vs Illusion of Progress

By deming / November 4, 2019 / 0 Comments

What are five ingredients of true improvement? Peter Scholtes gives us answers as well as a 7-step model for improvement in this timeless presentation.

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A Practical Approach to Change: Some Strategies and Tools by Peter Scholtes

By deming / April 15, 2019 / 0 Comments

In this presentation, Peter Scholtes gives an entertaining and useful look at the types of personal attitudes toward change.

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Change Management – Post Change Evaluation and Action

By deming / November 19, 2018 / 0 Comments

Change is difficult in most organizations. Most often the process should start by using the PDSA cycle.

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Applying Deming’s Management Ideas at the Great Plains Coca Cola Bottling Company

By deming / January 15, 2018 / 0 Comments

Guest post by John Hunter. This webcast shows Bob Browne’s presentation, Profound Knowledge of the Real Thing, at the 2012 Annual Deming Conference. Bob is the former CEO of the Great Plains Coca Cola Bottling Company. Among other things, this presentation is a good option for those seeking an example that provides historical business results […]

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Transformation of the Individual and the Organization

By deming / December 18, 2017 / 0 Comments

Guest post by John Hunter. This webcast shows David Langford’s presentation, When Grading Bites the Dust, at the 2012 Annual Deming Conference. A previous post (Change has to Start from the Top) includes a clip from another talk he gave at the 2012 conference and it is a valuable companion to the video included here. […]

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Tom Rudmik: Thriving in the World of Massive Change

By deming / November 20, 2017 / 0 Comments

Guest post by John Hunter. This webcast shows Tom Rudmik’s presentation, Thriving in the World of Massive Change, at the 2012 Annual Deming Conference. Tom is CEO of Master’s Academy and College. This is an interesting presentation that includes a look at an array of current scientific breakthroughs. The early part is reminiscent to talks […]

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Collaborating to Improve Government Performance

By deming / August 21, 2017 / 0 Comments

Guest post by John Hunter. This webcast shows Phil Landesberg’s presentation, Collaborating to Improve Government Performance, at the 2015 Deming Research Seminar. I have known Phil for many years having served with him on the board of the Washington DC Deming User’s group. I also worked at the Office of Secretary of Defense Quality Management […]

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The Transformation is Everybody’s Job

By deming / April 17, 2017 / 0 Comments

W. Edwards Deming’s 14th point is: Put everybody in the company to work to accomplish the transformation. The transformation is everybody’s job. One important point to note is that quotes lose a great deal when taken out of context. You can also find quotes by Dr. Deming, such as: “As I use the term here, […]

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