conference presentation

Collaborating to Improve Government Performance

Guest post by John Hunter. This webcast shows Phil Landesberg’s presentation, Collaborating to Improve Government Performance, at the 2015 Deming Research Seminar. I have known Phil for many years having served with him on the board of the Washington DC Deming User’s group. I also worked at the Office of Secretary of Defense Quality Management …

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When We Understand Our Work and We are Given the Ability to Improve It – We Will

Guest post by John Hunter Jim Benson’s presentation at our 2015 International Deming Research Seminar explored how to manage the workload better to improve results. We want to help people become happy so that they will build better products. We fundamentally believe that happy people do exactly that. Companies that understand this important idea have …

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Public Administration: Past, Present, and Future

Professor Ravi Roy, Director of the W. Edwards Deming Incubator for Public Affairs at Southern Utah University spoke at the Deming Management in Public Administration Conference earlier this year on Public Administration: Past, Present, and Future. Quoting Denzau and North (from Shared Mental Models: Ideologies and Institutions, I believe) Systemic transformations are rooted in a …

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David Langford Presentation on Motivation and System Improvement

David Langford’s presentation at our 2015 annual conference was titled: Education – Implementation Intentions and Automatization. David included a clip from one of my favorite shows, Utopia (called Dreamland in USA) with a vivid example of a performance appraisal experience. David also discusses the problems created by using extrinsic motivation to drive improved measures. As …

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Change the Situation – Get a Different Result

David Langford’s presentation at the 2015 Deming in Education conference starts with a clip from Clare Crawford Mason’s PBS presentation on Mt. Edgecumbe High School, in Sitka, Alaska. Deming was a champion of the individual. He would go into companies and he would just berate management, but he loved the workers… He would say things …

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Inquiring Minds: Improving Elementary Science by Linda Lippe

Linda Lippe’s presentation, Inquiring Minds: Improving Elementary Science in Leander ISD, Texas at our 2015 Deming in Education Conference. The 2nd annual Deming in Education conference will be held November 4-6, 2016 Atlanta, Georgia One of the first tools they used in 2003 to determine what they should focus on to make their students successful …

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