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…learning environment. WHAT IMPACT WILL DEMING ONLINE HAVE? With Deming Online, we will attract new audiences and increase our learning participants – from several hundred per year, to many thousands…
…call center costs that result in frustrated customers going to competitors, etc.. Another common way of explaining this point is to discuss the problems created when organizations have created management…
By John Hunter, author of the Curious Cat Management Improvement Blog Update: as new online resources are added this blog post is not. See the current list of online Deming…
By John Hunter, author of Management Matters: Building Enterprise Capability. Real benefits come when managers begin to understand the profound difference between “cost cutting” and “eliminating the causes of costs.”…
By John Hunter, founder of CuriousCat.com. There are many online resources for those looking to improve the practice of management in their organization in a way consistent with Dr. Deming’s…
…social site with links to online Deming blog posts, articles and resources. Also see our full list for more online Deming resources, including blogs that frequently discuss Dr. Deming’s ideas….
Guest post by John Hunter, founder of CuriousCat.com. Working with data is something that doesn’t come naturally to many people. But it is important to develop your understanding of data…
…regards to finances, what can be said about cost goals? Should they, as well, always be less-is-better, in which case we buy on price tag alone, shunning Dr. Deming’s fourth…
Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). There are many online resources for those looking to improve the practice of management in…
Ever wish you could access the Deming teachings any time, anywhere? That time is drawing near! The Deming Institute recently announced the development of Deming Online – a community learning…