Continual Improvement

Trustee Steven Haedrich’s Deming Journey

By Christina Dragonetti / December 13, 2021 / 0 Comments

So many of us strive to be a force for good—for our families, businesses and communities. Dr. Deming’s teachings helped me understand how I could lead a company through crisis with compassion. That’s why I joined The Deming Institute’s Board of Trustees, to help others do the same. My Deming journey began in 1996 when, […]

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Avoiding Fires Rather Than Fighting Fires

By John Hunter / August 11, 2021 / 1 Comment

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). In order to build strong companies that are resilient and able to prosper even in challenging times, it is best to create reliable and robust systems. It is easy to be misled by what is flashy if we don’t think […]

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Plan-Do-Study-Act

Quick Tips for Using the PDSA Improvement Cycle

By John Hunter / July 23, 2021 / 1 Comment

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. The Plan Do Study Act improvement cycle is a valuable method to maximize learning and catalyze improvement. See our Deming on Management: PDSA cycle resource page for many more details than are covered here. Here I will just provide four ideas to keep […]

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Reflection and Getting to Work on Improvement

By John Hunter / January 11, 2021 / 2 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). The start of a new year is a good excuse to take stock of how things are going and think about what improvements you could work on. Those reading this blog could frame that in relation to how things are […]

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