Appreciation for a System
By John Hunter and Bill Bellows. Beginning in 1951, the Japanese Union of Scientists and Engineers (JUSE) has awarded the Deming Prize to honor organizations, and later, individuals, for extraordinary accomplishments in quality management. Recipients receive a prestigious medal, complete with an image of Dr. Deming, with his quotation, “The right quality and uniformity are foundations […]
Read More
Guest post by John Hunter, author of the Curious Cat Management Improvement Blog. This webcast shows Bill Bellows’ presentation, Do You See What I See, at the 2012 Annual Deming Conference. Bill is now the Deputy Director of The W. Edwards Deming Institute®. I previously posted on a snippet from this presentation: How Did We […]
Read More
Post by Bill Bellows, Deputy Director, The Deming Institute “The basic problem anywhere is quality. What is quality? A product or a service possesses quality if it helps somebody and enjoys a good and sustainable market.” W. Edwards Deming When our daughter, Allison, was about 3 years old, she joined me for a quick ride to the […]
Read More
Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. This webcast shows Louie Paynter’s presentation, Hallmark Building Supplies’ Approach to Applying Quality as a Business Strategy, at the 2012 Annual Deming Conference. I have written about this presentation in 2013 with a few selected clips from the presentation. Now we have added […]
Read More
Post by Bill Bellows, Deputy Director, The Deming Institute. Sir Thomas More was not the first person, nor the last, to disagree with King Henry VIII. His last serious conflict, refusing to attend the coronation of Anne Boleyn as the Queen of England in 1533, was interpreted as a snub against Anne. From this episode, More’s […]
Read More
Post by Bill Bellows, Deputy Director, The Deming Institute. “The efforts of the various divisions in a company, each given a job, are not additive. Their efforts are interdependent.” W. Edwards Deming, The New Economics In the summer of 2005, I spoke at a conference which featured Jack Welch, the former CEO of General Electric, as […]
Read More
Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). We all benefit from standardization every day. We can plug our devices into a wall outlet and power them. We can get a replacement battery and have it work as expected. We can type on the keyboard without thinking because […]
Read More
This guest post is an excerpt from Ed Baker’s book (pages 47-48), The Symphony of Profound Knowledge, which was created in partnership with Aileron.org. Find a recent interview with Ed on the topic of this blog post at this link. Deming’s criterion of knowledge is whether it helps us to predict and not whether we discover truth, […]
Read More
Post by Bill Bellows, Deputy Director, The Deming Institute “The boundary of the system to be described…may be drawn around a single company or, around an industry, or as in Japan in 1950, the whole country. The bigger be the coverage, the bigger be the possible benefits, plus the more difficult to manage. The aim must include […]
Read More
Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/ Follow this link to listen to our first podcast with Lori. When your project shows signs of trouble, go basic first. It was Benjamin Franklin and not 70’s musician Todd Rundgren who first admonished us to pay attention to the […]
Read More