Continual Improvement

Reflections from Dr. Deming on a Foundation for Leading

By deming / February 18, 2016 / 0 Comments

Presentation by Bill Bellows at our 2014 annual conference – The End of Perfection: Reflections from Dr. Deming on a Foundation for Leading improvement efforts could be advanced by acknowledging self imposed restrictions on our thinking Bill discussed how seeking to eliminate defects (zero defects) and the wishing to reach perfection are antithetical to continual […]

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Deming Podcast with Scott Dalgleish, CEO at Phase IV Engineering

By deming / February 8, 2016 / 0 Comments

Scott Dalgleish is the CEO at Phase IV Engineering Scott first encountered Deming’s ideas while an engineer at Proctor & Gamble in 1986. Deming training was rolled out to us. I thought it was a really wonderful thing. It provided some very innovative and realistic solutions to solve a lot of problems in the plant. […]

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If Japan Can, Why Cant We? – 1980 NBC Special Report

By deming / November 19, 2015 / 1 Comment

It is very hard for us today to remember (or learn if we are too young) what the situation was like in 1980 (see the bottom of the post for some data on the economy at that time). Specifically two areas were very different back then: the USA economy and the media landscape. On June […]

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A Powerful Tool: The Capacity Matrix

By deming / November 9, 2015 / 0 Comments

I attended a 4 day seminar by David Langford about 15 years ago. The seminar was on using Deming’s ideas to improve education. I wasn’t in the education field, but I believe what I wrote about earlier: we don’t need to restrict our management learning to our industry. And thankfully my boss shared that thinking […]

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What Will I Do This Week That Will Still Be Adding Value in a Year?

By deming / June 29, 2015 / 0 Comments

It is easy to become so busy with work that seems urgent today that you don’t find time for the important-but-not-urgent work. Failing to prioritize the important-but-not-urgent work is a common weakness in business today. To counter this situation you should build into your work system processes to counter the tendency to allow whatever is […]

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The History and Evolution of the PDSA Cycle

By deming / May 28, 2015 / 0 Comments

Ron Moen and Clifford Norman wrote a very interesting article on the history of the PDSA cycle: Clearing up myths about the Deming cycle and seeing how it keeps evolving. It is not enough to determine that a change resulted in improvement during a particular test, according to Moen, Nolan and Provost. As you build […]

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Some Statistical Logic in the Management of Quality by W. Edward Deming

By deming / May 14, 2015 / 0 Comments

W. Edwards Deming wrote Some Statistical Logic in the Management of Quality to fill in some of the missing links in the use of statistical methods, with special reference to responsibilities at the management level for effective mobilization of statistical knowledge and skills. In the paper, he describes statistical control of quality as a system, […]

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Quality Comes to City Hall

By deming / January 26, 2015 / 0 Comments

Out of the Crisis included a couple pages (245-7) that Dr. Deming asked my father to write on the efforts to apply Deming’s management ideas at the City of Madison (the first effort to do so in the public sector as far as I know). This article provides more details on that effort and is […]

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Minimal Viable Product

By deming / November 17, 2014 / 0 Comments

Minimal Viable Product is an important concept. The idea is to learn from customers (users) using the product/service as soon as possible. Having customers direct experience available as soon as possible allows those designing and creating the product to learn as early as possible from those customers. The idea with MVP is to speed up […]

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Baking Apple Pies Using the Deming Management System

By deming / November 13, 2014 / 0 Comments

Paula Marshall, the CEO of the Bama Companies, discusses her adoption of Deming principles at Bama Companies. In the podcast she discusses going to see a Dr. Deming 4 day seminar in 1990 and then working with him for 3 years on bringing new management thinking to the Bama Companies. And she continues with the […]

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