Deming Philosophy

Data is Important and You Must Confirm What the Data Actually Says

By John Hunter / December 21, 2015 / 0 Comments

By John Hunter, author of Management Matters: Building Enterprise Capability. “Change the rule and you will get a new number.” Attributed to W. Edwards Deming.  The direct quote is from The New Economics. “If you change the rule for counting people, you come up with a new number.” Dr. Deming emphasized the importance of understanding what […]

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Podcast with Lynda Finn: The Value of the Simple Run Chart

By John Hunter / December 14, 2015 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog. Lynda Finn, President of Statistical Insight and facilitator for The Deming Institute. Download the podcast with Linda: A Picture Is Worth A Thousand Data Points. This podcast is the first episode of our “Knowledge In Variation Series.” Lynda discusses the importance of moving from […]

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Reactions to “If Japan Can, Why Can’t We”

By John Hunter / December 10, 2015 / 0 Comments

By John Hunter, founder of CuriousCat.com. We recently announced the availability of the 1980 NBC News special report, “If Japan Can, Why Can’t We,” that introduced Dr. Deming to the USA business community. Many people have enjoyed viewing that program. Here we collect some of the reactions that have been posted online. If Japan Can, […]

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Deming’s Stage 0: By What Method?

By John Hunter / December 3, 2015 / 0 Comments

By John Hunter, founder of CuriousCat.com. Ron Moen’s presentation at The W. Edwards Deming Institute 2014 conference – Deming’s Stage 0: By What Method? Ron talks about W. Edwards Deming teaching a 2 week course on consumer research in Japan in 1951: that course included a section titled “the art of questioning and interviewing.” Dr. […]

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If Japan Can, Why Cant We? – 1980 NBC Special Report

By John Hunter / November 19, 2015 / 2 Comments

By John Hunter, author of Management Matters: Building Enterprise Capability. It is very hard for us today to remember (or learn if we are too young) what the situation was like in 1980 (see the bottom of the post for some data on the economy at that time). Specifically two areas were very different back […]

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Current Neuroscience Understanding Related to Psychology and the Theory of Knowledge

By John Hunter / November 12, 2015 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog. Presentation by Ed Chaplin MD at our 2015 Deming Institute annual conference – It Takes An Enterprise: Current Neuroscience and Knowledge of Psychology This is really a great talk that does a great job of illustrating the importance of understanding how our brains work […]

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A Powerful Tool: The Capacity Matrix

By John Hunter / November 9, 2015 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). I attended a 4 day seminar by David Langford about 15 years ago. The seminar was on using Deming’s ideas to improve education. I wasn’t in the education field, but I believe what I wrote about earlier: we don’t need to restrict […]

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Using Data to Seek Continual Improvement, Not Just Process Behavior (Monitoring)

By John Hunter / November 5, 2015 / 0 Comments

By John Hunter, founder of CuriousCat.com. Dr. Donald Wheeler and Dr. Henry Neave wrote an interesting article on the use of control charts (also known as process behavior charts) in Quality Digest recently: Shewhart and the Probability Approach Shewhart’s use of three-sigma limits, as opposed to any other multiple of sigma, did not stem from […]

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Paula Marshall’s Presentation at Our 2015 Conference on Using Deming’s Ideas at The Bama Companies

By John Hunter / November 2, 2015 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Paula Marshall, CEO of The Bama Companies, tells us about her experiences with Dr. Deming and his influence on the family business in her presentation at out 2015 annual conference. Also see Paula’s presentation at the 2014 Deming Conference Webcast. Speaking of […]

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Standardization Doesn’t Stamp Out Creativity

By John Hunter / October 5, 2015 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog. I understand that some of the ideas Dr. Deming expressed challenge people’s beliefs and are difficult to accept. I can accept that. Certain exclamations I have more trouble accepting. One of the things I find annoying, in this way, is that reducing variation and […]

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