Deming Philosophy
This post in an excerpt from The Quality Leadership Workbook for Police by Chief David Couper and Captain Sabine Lobitz. While the intense focus on quality movement in the 1980s did not become the dominant way to run an organization like many of us thought it would, it still became one of society’s major influences. […]
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By John Hunter, founder of CuriousCat.com. Ed Catmull co-founded Pixar with Steve Jobs and John Lasseter. In Ed’s book, Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration, he discusses how important Deming’s ideas were to his efforts to help make Pixar what it is today. As we struggled to […]
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By John Hunter, founder of CuriousCat.com. Quote by W. Edwards Deming at a February 1993 Deming Four Day seminar in Phoenix, Arizona (via the notes of Mike Stoecklein). So what was Dr. Deming trying to convey with this quote? It wasn’t an attempt to get people to give up trying because failure was certain. It […]
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By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Dr. Deming didn’t directly address executive pay as far as I know. Executives were paid well and without much detrimental impact on companies historically. In the 1980s many CEOs started treating corporate treasuries as personal bank accounts and problems exploded. Peter Drucker […]
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By John Hunter, founder of CuriousCat.com. Keith Sparkjoy, Cofounder and Culture Coach of Pluralsight discusses his “awakening” on their journey to keep Pluralsight’s healthy culture as they rapidly expanded (download the podcast). Keith started by reading Out of the Crisis and thought it would be tough to use that book as a tool to convince […]
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By John Hunter, author of Management Matters: Building Enterprise Capability. Out of the Crisis included a couple pages (245-7) that Dr. Deming asked my father to write on the efforts to apply Deming’s management ideas at the City of Madison (the first effort to do so in the public sector as far as I know). […]
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By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). In this podcast Bob Mason and Clare Crawford-Mason discuss meeting W. Edwards Deming and creating the NBC white paper – “If Japan Can, Why Can’t We?” They also discuss the decades of pursuing and promoting Deming’s management ideas, including their work co-creating […]
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By John Hunter, author of Management Matters: Building Enterprise Capability. Minimal Viable Product is an important concept. The idea is to learn from customers (users) using the product/service as soon as possible. Having customers direct experience available as soon as possible allows those designing and creating the product to learn as early as possible from […]
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By John Hunter, author of the Curious Cat Management Improvement Blog. Paula Marshall, the CEO of the Bama Companies, discusses her adoption of Deming principles at Bama Companies. In the podcast she discusses going to see a Dr. Deming 4 day seminar in 1990 and then working with him for 3 years on bringing new […]
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By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Dr. Deming explained the dangers of copying from other organizations: “To copy is to invite disaster.” (page 10 of The New Economics). The proper course of action depends on the system. This, like so much of Deming’s advice, relates to understanding the […]
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