Deming Philosophy

What is a system?

By Bill Bellows / January 10, 2019 / 0 Comments

“Humans create systems all the time…How well any of these systems function, how effective and efficient they are, often comes down to how well the parts cooperate to support the aim.”

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A Brief History of Quality, Part 1 – “Time has no divisions to mark its passage…”

By Bill Bellows / January 1, 2019 / 0 Comments

Bill Bellows looks at “step changes” and how they relate to quality.

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Dr. Deming’s work lauded by world famous philosopher, Alasdair MacIntyre

By Bill Bellows / December 27, 2018 / 0 Comments

One of the most pre-eminent philosophers in the world, Alasdair MacIntyre cites Deming at length in his 2016 book, Ethics in the Conflicts of Modernity.

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Break the Cycle

By Bill Bellows / December 21, 2018 / 0 Comments

Bill Bellows discusses using the Deming approach to turn things around – whether prompted by a crisis or an essential effort in an organization’s continued success.

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The Ethics of Quality

By Guest Post / December 10, 2018 / 0 Comments

Dennis Sergent explores the strong correlation between quality and ethics.

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Customer Satisfaction is Not Enough

By Matthew Moss / December 3, 2018 / 0 Comments

To succeed over the long term, organizations must seek not to satisfy customers but to delight them.

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What we see…

By Bill Bellows / November 30, 2018 / 0 Comments

Bill Bellows talks about lean management within the (oft-overlooked) larger context of the Deming Philosophy.

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Why Deming / Why Now / Working to transform “our” system

By Bill Bellows / November 8, 2018 / 0 Comments

“Learning is essential for our survival as a society.” – Dennis Sergent shares his Deming journey.

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Four-Day Seminar with Dr. Deming Videos

By Matthew Moss / November 5, 2018 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). The W. Edwards Deming Institute provides online access to a recording, from 1992, of Dr. Deming’s Four-Day Seminar. There is a cost for viewing these videos; remember we do make many videos available online for no charge including: If Japan […]

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In Search of Excellence

By Bill Bellows / October 30, 2018 / 0 Comments

Post by Bill Bellows, Deputy Director, The Deming Institute “A product or service possesses quality if it helps someone and enjoys a sustainable market.” W. Edwards Deming  “Quality is defined by doing it right the first time.” Phillip Crosby “There is not a day I don’t think about what Dr. Deming meant to us. Deming is […]

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