Deming Philosophy
Advisory Council Member Bill Bellows shares an as-yet unheard anecdote on siloed decision making from visionary Russ Ackoff.
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What are five ingredients of true improvement? Peter Scholtes gives us answers as well as a 7-step model for improvement in this timeless presentation.
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“Let’s fix the problem, not fix the employee.” The passion Jim McIngvale (“Mattress Mack”) of Gallery Furniture has for customers – and the Deming approach – comes through in this short but powerful interview with QualityMatters.
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Are you managing the parts of your company, or the way the parts interact with each other? We look to Toyota Motor Corporation for insight.
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Are you using analysis to solve problems at your company? Try synthesis instead! For help, John Hunter directs us to this still-mind-blowing talk from Dr. Russell Ackoff, author of The Art of Problem Solving.
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Is Trader Joe’s “doing Deming”? Explore what this iconic company says about its values – and how they put those words into practice.
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A fresh look at Mike Tveite’s presentation, “The Deming Philosophy: New Ways To Think About The World.”
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Psychology is one of the 4 components of SoPK. But what Deming meant by “Psychology” isn’t the same thing as what’s covered in a psyche 101 course.
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This presentation from Peter Scholtes and Mary Jenkins at the 1994 Ohio Quality and Productivity Forum conference is still all too relevant to today’s challenges in Human Resources.
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