Psychology

Emotions In The Workplace

By John Hunter / December 7, 2020 / 0 Comments

Guest post by John Hunter, founder of the CuriousCat.com. This interview on NPR, How To Harness The Power Of Emotions In The Workplace, provides some good thoughts on psychology in the workplace. There is often much more focus on the data part of W. Edwards Deming’s ideas, and while using data to understand and improve […]

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I See You

By Guest Post / December 3, 2020 / 3 Comments

Guest Post by Dr. Doug Stilwell, Drake University. During this time of COVID-driven isolation and loneliness, and the accompanying challenges to mental health, finding and operationalizing systematic methods to help people belong and recognize their sense of belonging – even after COVID is over – may be more important than ever for leaders to address.

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Restoring Joy in Mudville

By Guest Post / July 24, 2020 / 35 Comments

Professor Doug Stilwell of Drake University examines the connection between intrinsic motivation and joy in learning and how the systemic structures in our educational system can hinder it.

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image with quote "pay is not a motivator"

Demonstrating Respect for People With High Minimum Salaries

By deming / March 2, 2020 / 0 Comments

Five years ago, a CEO made the bold decision to introduce a $70,000 minimum salary for all of his 120 staff. What happened next is classic Deming.

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Leading From the Top (Part II) – Transforming Our Thinking

By Guest Post / February 10, 2020 / 0 Comments

“We’re living in prison, under the tyranny of the prevailing style of management, a style of interaction between people, between teams, between divisions, between competitors. We need to throw overboard our theories and practices of the present, and build afresh.” – W. Edwards Deming

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Deming’s Ideas in Action: Trader Joe’s Culture

By deming / August 19, 2019 / 0 Comments

Is Trader Joe’s “doing Deming”? Explore what this iconic company says about its values – and how they put those words into practice.

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Deming on Management: Psychology

By deming / July 1, 2019 / 0 Comments

Psychology is one of the 4 components of SoPK. But what Deming meant by “Psychology” isn’t the same thing as what’s covered in a psyche 101 course.

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Human Resources in the Post Deming Era

By deming / June 17, 2019 / 0 Comments

This presentation from Peter Scholtes and Mary Jenkins at the 1994 Ohio Quality and Productivity Forum conference is still all too relevant to today’s challenges in Human Resources.

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A Practical Approach to Change: Some Strategies and Tools by Peter Scholtes

By deming / April 15, 2019 / 0 Comments

In this presentation, Peter Scholtes gives an entertaining and useful look at the types of personal attitudes toward change.

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Peter Senge on the Creation of a Post-Industrial Theory and Practice of Education

By Bill Bellows / March 26, 2019 / 0 Comments

Peter Senge reflects on efforts to transform education systems across the United States.

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