Psychology

Deming on Management: Psychology

By Matthew Moss / July 1, 2019 / 0 Comments

Psychology is one of the 4 components of SoPK. But what Deming meant by “Psychology” isn’t the same thing as what’s covered in a psyche 101 course.

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Human Resources in the Post Deming Era

By Matthew Moss / June 17, 2019 / 0 Comments

This presentation from Peter Scholtes and Mary Jenkins at the 1994 Ohio Quality and Productivity Forum conference is still all too relevant to today’s challenges in Human Resources.

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A Practical Approach to Change: Some Strategies and Tools by Peter Scholtes

By Matthew Moss / April 15, 2019 / 0 Comments

In this presentation, Peter Scholtes gives an entertaining and useful look at the types of personal attitudes toward change.

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Peter Senge on the Creation of a Post-Industrial Theory and Practice of Education

By Bill Bellows / March 26, 2019 / 0 Comments

Peter Senge reflects on efforts to transform education systems across the United States.

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Dr. Deming’s work lauded by world famous philosopher, Alasdair MacIntyre

By Bill Bellows / December 27, 2018 / 0 Comments

One of the most pre-eminent philosophers in the world, Alasdair MacIntyre cites Deming at length in his 2016 book, Ethics in the Conflicts of Modernity.

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The Ethics of Quality

By Guest Post / December 10, 2018 / 0 Comments

Dennis Sergent explores the strong correlation between quality and ethics.

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Customer Satisfaction is Not Enough

By Matthew Moss / December 3, 2018 / 0 Comments

To succeed over the long term, organizations must seek not to satisfy customers but to delight them.

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Restoring Joy and Meaning to Learning

By Matthew Moss / October 15, 2018 / 0 Comments

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability David Langford has taken his experience with applying Deming’s ideas to education to his position as the Superintendent of Ingenium schools in Los Angeles, California. The focus of Ingenium is “restoring joy and meaning to learning.” David talks about how Ingenium schools are […]

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Two Tweets & A Blog

By Guest Post / September 25, 2018 / 0 Comments

Guest blog by Bob Browne, author of Sys-Tao – Western Logic and Eastern Flow and former Chairman and CEO of the Great Plains Coca-Cola Bottling Company Tweet One The question, “If Japan can, why can’t we?” conjures up the works of W. Edwards Deming. It also begs another question, “If the Japanese so easily understood […]

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The best and the brightest

By Guest Post / September 10, 2018 / 0 Comments

We hear a lot of talk about companies wanting to hire the best and the brightest. But is that a great long-term strategy? Is there something better?

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