Psychology

The Red Bead Experiment with Dr. W. Edwards Deming

By John Hunter / February 25, 2014 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog. The Red Bead Experiment is an activity Dr. Deming included in his 4 day seminars. The webcast shows excerpts of Dr. Deming carry out the Red Bead Experiment with participants from the audience. Dr. Deming used the Red Bead Experiment to clearly and dramatically […]

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The Development of Deming’s Management System

By John Hunter / June 3, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. Jan 24 1989 – first presentation of Deming’s “System of Profound Knowledge” Knowledge of variation; statistical theory Knowledge of the distinction between common causes and special causes Knowledge about the loss from tampering Knowledge about the interaction of forces Knowledge of operational definitions Knowledge psychology Knowledge of cooperation and […]

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Theory of Knowledge: Can We Trust Our Memories?

By John Hunter / May 23, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. Dr. Deming’s included the the theory of knowledge (how do we know that what we “know” is so) as one of the four inter-related components of his management system. How to apply an understanding of the theory of knowledge within the management system for their organization often gives people […]

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The Neuroscience of Deming

By John Hunter / April 25, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. One of the most talked about presentations at this years annual conference for The W. Edwards Deming Institute was JW Wilson’s: The Neuroscience of Deming. The talk included a great deal of detail on neuroscience which was quite interesting. While some content may have been a bit of a […]

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The Idea of Performance Rating to Capture Merit is Alluring

By John Hunter / February 11, 2013 / 1 Comment

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). The merit rating nourishes short-term performance, annihilates long-term planning, builds fear, demolishes teamwork, [and] nourishes rivalry and politics. It leaves people bitter, crushed, bruised, battered, desolate, despondent, dejected, feeling inferior, some even depressed, unfit for work for weeks after receipt of rating, […]

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User Gemba

By John Hunter / December 17, 2012 / 0 Comments

By John Hunter, founder of CuriousCat.com. Gemba is a Japanese term for “the real place” or in management terms “where the important action takes place.” The most common use of the term “gemba,” in a management context, is with respect to defining where the important work is done within an organization. Deming organizations, and lean […]

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Dr. Deming Called for the Elimination of The Annual Performance Appraisal

By John Hunter / October 29, 2012 / 7 Comments

Guest post by John Hunter, founder of the CuriousCat.com. In Out of the Crisis, page 101, Dr. Deming states the following as one of the seven deadly diseases: Evaluation of performance, merit rating, or annual review… The idea of a merit rating is alluring. the sound of the words captivates the imagination: pay for what […]

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The Deming Files @ The Process Excellence Network

By John Hunter / October 17, 2012 / 0 Comments

By John Hunter, author of Management Matters: Building Enterprise Capability. The W. Edwards Deming Institute is working with the Process Excellence Network to publish articles on Deming’s ideas: The Deming Files. The first article was published in early 2011. A 4 part series looked at Deming’s System of Profound Knowledge: Systems Thinking and the Three […]

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