Psychology
Guest post by John Hunter, founder of CuriousCat.com. This webcast shows Bob Browne’s presentation, Profound Knowledge of the Real Thing, at the 2012 Annual Deming Conference. Bob is the former CEO of the Great Plains Coca Cola Bottling Company. Among other things, this presentation is a good option for those seeking an example that provides […]
Read More
Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/ Follow this link to listen to our first podcast with Lori. My son, Ben, was written up at work for calling off so he could evacuate Florida ahead of Hurricane Irma’s landfall. You can read about it in The Washington […]
Read More
Guest post by John Hunter, founder of CuriousCat.com. This webcast shows Bette Moen’s presentation, Fixing Education: A Model That Works, at the 2012 Annual Deming Conference. Bette is the founder and director of Cedar Crest Academy. Cedar Crest pays close personal attention to each student and adjusts the system to their needs and strengths. The […]
Read More
Guest Post by Bill Bellows Some years ago, I read an article on performance appraisals and was inspired to contact the columnist in response to their invitation for feedback. While I did not receive a reply, here is my feedback, which may inspire others to seize a moment in the coming months (or years) […]
Read More
Guest post by John Hunter, author of the Curious Cat Management Improvement Blog. This webcast shows Phil Landesberg’s presentation, Collaborating to Improve Government Performance, at the 2015 Deming Research Seminar. I have known Phil for many years having served with him on the board of the Washington DC Deming User’s group. I also worked at […]
Read More
Post by Bill Bellows, Deputy Director, The Deming Institute. As noted in my June 26th post, “It Depends…”, when asked in February 1990 about the trend towards reducing the number of levels of management in organizations, Dr. Deming answered, in his usual Socratic fashion: “Why have more levels than you need?” Now, consider what Socratic questions might […]
Read More
Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/. Follow this link to listen to our first podcast with Lori. Monitoring employees’ time in the restroom is not okay. If you believe monitoring employees’ time in the restroom will materially improve your company’s bottom line, refer to […]
Read More
Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. This video shows Poorani Jeyaseker’s presentation, The Role of W. Edwards Deming in Today’s IT, at the 2015 Deming Research Seminar. Poorani explains how the management system drives behavior that is not useful to the organization. The business team asks for estimates for […]
Read More
In our schools, targets and rankings cause cheating, focus on achievement, and drive in fear and suck the joy out of learning.
Read More
By John Hunter, author of the Curious Cat Management Improvement Blog. Jim Benson’s presentation at our 2015 International Deming Research Seminar explored how to manage the workload better to improve results. We want to help people become happy so that they will build better products. We fundamentally believe that happy people do exactly that. Companies […]
Read More