Psychology

Deming Podcast: Andrea Gabor on Management at Ford, GM and the USA Education System

By deming / August 28, 2014 / 0 Comments

In this episode of The W. Edward Deming Institute Podcast (download) Andrea Gabor begins by discussing her book The Man Who Discovered Quality: How W. Edwards Deming Brought the Quality Revolution to America – The Stories of Ford, Xerox, and GM. And then she discusses her passion for education and how to improve the education […]

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Knowledge About Psychology for Managers, from Dan Ariely

By deming / March 31, 2014 / 0 Comments

One of the four cornerstones of Dr. Deming’s management system is an understanding of psychology. Dr. Deming continued to learn and adapt based on the latest research and what to continually improve his ideas on management. To stay true to his vision, we need to continually improve our understanding based on new knowledge. Dan Ariely, […]

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Lessons From the Red Bead Experiment with Dr. Deming

By deming / March 10, 2014 / 0 Comments

The lessons that can be illustrated using the Red Bead experiment are too many to include in this post. But we can touch on a few of the ideas. The value of the Red Bead Experiment is to provide focus to your thinking. It is hard to believe what the full Red Bead Experiment is […]

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The Red Bead Experiment with Dr. W. Edwards Deming

By deming / February 25, 2014 / 0 Comments

The Red Bead Experiment is an activity Dr. Deming included in his 4 day seminars. The webcast shows excerpts of Dr. Deming carry out the Red Bead Experiment with participants from the audience. Dr. Deming used the Red Bead Experiment to clearly and dramatically illustrate several points about poor management practices. This includes the fallacy […]

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The Development of Deming’s Management System

By deming / June 3, 2013 / 0 Comments

Jan 24 1989 – first presentation of Deming’s “System of Profound Knowledge” Knowledge of variation; statistical theory Knowledge of the distinction between common causes and special causes Knowledge about the loss from tampering Knowledge about the interaction of forces Knowledge of operational definitions Knowledge psychology Knowledge of cooperation and its benefits It is interesting to […]

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Theory of Knowledge: Can We Trust Our Memories?

By deming / May 23, 2013 / 0 Comments

Dr. Deming’s included the the theory of knowledge (how do we know that what we “know” is so) as one of the four inter-related components of his management system. How to apply an understanding of the theory of knowledge within the management system for their organization often gives people trouble. Lets look at how to […]

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The Neuroscience of Deming

By deming / April 25, 2013 / 0 Comments

One of the most talked about presentations at this years annual conference for The W. Edwards Deming Institute was JW Wilson’s: The Neuroscience of Deming. The talk included a great deal of detail on neuroscience which was quite interesting. While some content may have been a bit of a challenge to understand quickly, if you […]

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The Idea of Performance Rating to Capture Merit is Alluring

By deming / February 11, 2013 / 0 Comments

The merit rating nourishes short-term performance, annihilates long-term planning, builds fear, demolishes teamwork, [and] nourishes rivalry and politics. It leaves people bitter, crushed, bruised, battered, desolate, despondent, dejected, feeling inferior, some even depressed, unfit for work for weeks after receipt of rating, unable to comprehend why they are inferior. It is unfair, as it ascribes […]

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User Gemba

By deming / December 17, 2012 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Gemba is a Japanese term for “the real place” or in management terms “where the important action takes place.” The most common use of the term “gemba,” in a management context, is with respect to defining where the important work […]

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Dr. Deming Called for the Elimination of The Annual Performance Appraisal

By deming / October 29, 2012 / 1 Comment

Guest post by John Hunter, founder of the CuriousCat.com. In Out of the Crisis, page 101, Dr. Deming states the following as one of the seven deadly diseases: Evaluation of performance, merit rating, or annual review… The idea of a merit rating is alluring. the sound of the words captivates the imagination: pay for what […]

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