Healthcare
In this guest post John Hunter reviews “Transforming Resident Assessment: An Analysis Using Deming’s System of Profound Knowledge” and discusses how evaluations often lead to bad data.
Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. This embedded video is a webcast with Rocco Perla and Lloyd Provost: Learning with the Science of Improvement during the COVID-19 Pandemic. The presentation is from April 2020 which is useful to keep in mind given the rapidly changing COVID-19 situation. Their explanations […]
According to how the data are being reported, it seems like the pandemic is getting worse in India, despite the lockdown. Balaji S Reddie, founder of The Deming Forum India and a member of our Advisory Council, is using control charts to set the record straight.
#OutOfTheCrisis: Our weekly roundup of stories of hope, inspiration, and genuine collaboration in the time of COVID-19.
First and foremost, we want to express our deepest sympathy to the people and families whose health and wellbeing have been impacted by the pandemic. We also want to thank those of you on the front lines – the healthcare workers, pharmacy staff, grocery clerks, truck drivers, government workers, and other unsung heroes who are […]
“We’re living in prison, under the tyranny of the prevailing style of management, a style of interaction between people, between teams, between divisions, between competitors. We need to throw overboard our theories and practices of the present, and build afresh.” – W. Edwards Deming
Dr. Deming said, “Quality is determined by the top management. It cannot be delegated.” This humorous tale from Detroit Mayor Mike Duggan illustrates this concept beautifully.
Executive Director Kevin Cahill will speak at the National and International Forum for Health Quality in Mexico City this week. The Mexican Ministry of Health hosts this annual event, with an attendance of over 2000 healthcare professionals.
Guest post by John Hunter, who founded curiouscat.com in 1996. 2010 ASA Deming Lecture – “Dr. Deming Consults on Quality for Sir William Osler” by Brent James, Institute for Health Care Delivery Research. Brent James has worked at Intermountain Healthcare for several decades. I wrote a previous post on this blog about a paper he […]
Guest post by Mark Graban About ten years ago, somebody sent me a PDF file of Dr. Deming’s “Some Notes on Management in a Hospital.” I felt like somebody had shared a bootleg tape of my favorite band, as I wasn’t sure the article had ever been formally published anywhere. Since I wasn’t sure if […]