Healthcare

Learning with the Science of Improvement during COVID-19 with Rocco Perla and Lloyd Provost

By John Hunter / April 9, 2021 / 1 Comment

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. This embedded video is a webcast with Rocco Perla and Lloyd Provost: Learning with the Science of Improvement during the COVID-19 Pandemic. The presentation is from April 2020 which is useful to keep in mind given the rapidly changing COVID-19 situation. Their explanations […]

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India Fights COVID-19 with Control Charts

By Norea Hoeft / April 28, 2020 / 0 Comments

According to how the data are being reported, it seems like the pandemic is getting worse in India, despite the lockdown. Balaji S Reddie, founder of The Deming Forum India and a member of our Advisory Council, is using control charts to set the record straight.

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“We Thinking” in India, Mexico, UK, and US

By Norea Hoeft / April 13, 2020 / 0 Comments

#OutOfTheCrisis: Our weekly roundup of stories of hope, inspiration, and genuine collaboration in the time of COVID-19.

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Out Of The Crisis: The Deming Institute’s Response to COVID-19

By John Hunter / March 26, 2020 / 0 Comments

First and foremost, we want to express our deepest sympathy to the people and families whose health and wellbeing have been impacted by the pandemic. We also want to thank those of you on the front lines – the healthcare workers, pharmacy staff, grocery clerks, truck drivers, government workers, and other unsung heroes who are […]

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Leading From the Top (Part II) – Transforming Our Thinking

By Guest Post / February 10, 2020 / 0 Comments

“We’re living in prison, under the tyranny of the prevailing style of management, a style of interaction between people, between teams, between divisions, between competitors. We need to throw overboard our theories and practices of the present, and build afresh.” – W. Edwards Deming

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Leading from the Top (Part I) – Transformation of the Leader

By Guest Post / January 14, 2020 / 0 Comments

Dr. Deming said, “Quality is determined by the top management. It cannot be delegated.” This humorous tale from Detroit Mayor Mike Duggan illustrates this concept beautifully.

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National and International Forum for Health Quality 2019

By Norea Hoeft / December 3, 2019 / 0 Comments

Executive Director Kevin Cahill will speak at the National and International Forum for Health Quality in Mexico City this week. The Mexican Ministry of Health hosts this annual event, with an attendance of over 2000 healthcare professionals.

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ASA Deming Lecture by Brent James: Long Term View of the Healthcare System

By deming / September 17, 2018 / 0 Comments

Guest post by John Hunter, who founded curiouscat.com in 1996. 2010 ASA Deming Lecture – “Dr. Deming Consults on Quality for Sir William Osler” by Brent James, Institute for Health Care Delivery Research. Brent James has worked at Intermountain Healthcare for several decades. I wrote a previous post on this blog about a paper he […]

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Reflections on Dr. Deming’s Hospital Notes – What Has Changed Since 1990?

By Guest Post / January 30, 2017 / 0 Comments

Guest post by Mark Graban About ten years ago, somebody sent me a PDF file of Dr. Deming’s “Some Notes on Management in a Hospital.” I felt like somebody had shared a bootleg tape of my favorite band, as I wasn’t sure the article had ever been formally published anywhere. Since I wasn’t sure if […]

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Some Notes on Management in a Hospital by W. Edwards Deming

By deming / July 28, 2016 / 0 Comments

We used to publish a newsletter. In the Fall 2006 Deming Interaction we published an excerpt from an article by Dr. Deming: Some Notes on Management in a Hospital [the link that we broke has been removed] (published in 1990 in the Journal of the Society of Health Systems). In the lecture discussed from our […]

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