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photo of Eizaburo Nishibori, W. Edwards Deming and Sigeiti Moriguti

Some New Principles of Management: Deming’s 1978 Speech in Tokyo

By John Hunter / June 2, 2022 / 0 Comments

…leadership of its chairman, Ichiro Ishikawa (also president of JUSE). Principle 9 Causes of high cost of production, with loss of competitive position, may be usefully subsumed under two categories:…

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Quiet Quitting From a Deming Perspective

By Christina Dragonetti / December 15, 2022 / 0 Comments

…second quarter of 2022. Combined with COVID-19, the Great Resignation, inflation, supply chain problems, and a potential recession coming, company owners and organization leaders are feeling a lot of pressure…

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Reflections on Dr. Deming’s Hospital Notes – What Has Changed Since 1990?

By Guest Post / January 30, 2017 / 0 Comments

…can help design better systems that help people be successful. It’s often not much more complicated than studying the patient’s needs, studying the work, and respecting and engaging team members…

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The Importance of Working with Suppliers Over the Long Term

By John Hunter / May 18, 2015 / 0 Comments

…of the Toyota team. Working together in partnership is a much more complex matter than saying you will cooperate. Sadly many companies are willing to say they will cooperate with…

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The Influence of C. I. Lewis on Walter Shewhart and W. Edwards Deming

By John Hunter / December 8, 2016 / 0 Comments

…most current Western management thinking which is based vaguely on agency theory, contract theory, shareholder value maximisation and transaction cost theory. Their understanding is soundly philosophically based and is pragmatic…

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Why Dr. Deming’s Work is So Important to Me

By Guest Post / January 5, 2017 / 0 Comments

…extrinsic incentives and competition. During my junior year in college, I was running for leadership positions in my fraternity. One long-standing issue had been relatively poor attendance at weekly chapter…

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Employee Involvement at Western Mountaineering

By John Hunter / January 13, 2014 / 0 Comments

…a new company developing point of sale cash registers. That company was also struggling and getting ready to go out of business. The clerk knew that and called the company…

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Using Deming’s Management Ideas to Reduce Violence in Prison

By John Hunter / April 22, 2014 / 0 Comments

…to adopt a management strategy and practices guided by an understanding of Dr. Deming’s management system are hampered by the overall management system. This is a common situation. The current…

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Application of Deming’s System of Profound Knowledge in Healthcare

By John Hunter / April 7, 2014 / 0 Comments

…a well-run organization. This reductionist view may work well for simple systems, but it produces poor quality, high costs, and a lack of cooperation when applied to complex systems like…

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Mind the Choice: Continuous Improvement or Continuous Problem Solving

By Bill Bellows / July 24, 2017 / 0 Comments

…Profound Knowledge, I’ve grown to appreciate blind spots that face today’s “Organizations as Usual” environment (also known by Dr. Deming as the “prevailing style of management”), with “commonly accepted levels…

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