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…working at the company had their salaries doubled immediately. Here are some interesting quotes from an article on bbc.com about the change and the effects it had on the company…
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…not just a few tools that he helped popularize, but to help people adopt the whole management system he presented. Related: Four Days with Dr. Deming by William Latzko and…
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…system to evaluate someone. Most often there is either no importance placed on interactions, or there is a very minor (especially compared to the importance) placed on interactions. From page…
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…and will seek to find systemic improvements. As we posted yesterday, Dr. Deming estimated 94% of causes were common cause in Out of the Crisis, and he actually increased his…
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…this is in customer support after the sale. So many companies see this as a cost to be reduced. They have outsourced this support and customers despise having to try…
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By John Hunter, founder of CuriousCat.com. From Out of the Crisis The prevailing action during the crisis Dr. Deming alluded to in the title of his books was to cut…
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…touches and some of the common themes most often discussed when discussing leadership. But his vision is much different than many. His vision of leaders is more focused on obligations…
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…this blog is to engage the community of readers in sharing there thoughts on the ideas we discuss. Please share your comments on the blog posts and respond to the…
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By John Hunter, founder of CuriousCat.com. Gemba is a Japanese term for “the real place” or in management terms “where the important action takes place.” The most common use of…
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By John Hunter, founder of CuriousCat.com. Joe Dager has posted another Deming related discussion, in his Business 901 podcast series: The Work of Peter Scholtes. This time Kelly Allan joined…
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