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It Depends…

By Bill Bellows / June 26, 2017 / 0 Comments

…specific situation or system, one would need an appropriate number of levels. More than this would be costly. Less than this would be costly. Trial-and-error often leads to an answer….

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Various charts hung on a white board.

The Insanity of Extrinsic Motivation

By Christina Dragonetti / January 20, 2023 / 1 Comment

…shared that coming up was a special time of year for the sales force, as the company was going to begin its annual sales push in March to increase revenue…

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Keith Sparkjoy on Adopting the Deming Management System at Pluralsight

By John Hunter / February 2, 2015 / 0 Comments

…Which is the type of talent that is going to come in and really try and do what is right for the customer and help move the company forward for…

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Improving the Management System with an Understanding of Deming

By John Hunter / July 3, 2017 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. In his presentation at the 2015 Deming Research Seminar Joseph Schneider discusses his efforts to apply Deming’s ideas within Siemens. Joseph talks…

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Image of Deming Chain Reaction - text: Improve Quality —> Costs decrease because of less rework, fewer mistakes, fewer delays, snags, better use of machine-time and materials —> Productivity Improves —> Capture the market with better quality and lower price —> Stay in Business —> Provide jobs and more jobs

Deming Chain Reaction

By John Hunter / October 15, 2012 / 3 Comments

costs to improve profits. Massive layoffs of employees would get executives big bonuses and send stock prices up. Sadly, focusing on cost cutting and layoffs is too often still the

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Addressing Dysfunctional Company Culture

By John Hunter / February 2, 2021 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. When a company’s culture rots, eventually everyone pays: customers, employees, stockholders, and suppliers. Yet, when the focus is on the short term,…

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Speech by Dr. Deming to Japanese Business Leaders in 1950

By John Hunter / November 5, 2012 / 0 Comments

…this is in customer support after the sale. So many companies see this as a cost to be reduced. They have outsourced this support and customers despise having to try…

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Guided by Theory Not Figures

By John Hunter / June 18, 2014 / 0 Comments

cost, expense. The effect of training will not be realized for months or even years in the future. Moreover, the effect can not be measured. Then why does a company…

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Improving Processes Helps Innovation Efforts

By John Hunter / February 14, 2013 / 0 Comments

the process of requiring evidence will leave some complaining about “stifling innovation.” It is an effort to manage the culture change. Often there is not enough support provided early in…

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Updated W. Edwards Deming Institute Web Site

By John Hunter / November 28, 2016 / 0 Comments

…few new pages of content including an online Deming management resource guide and several pages highlighting online video the Deming Institute makes available. Another new feature of the site is…

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