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By John Hunter, founder of CuriousCat.com. The Union of Japanese Scientists and Engineers (JUSE) has announced the 2016 Deming Prize winners. Three companies were awarded the Deming Prize this year:…
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By John Hunter, founder of CuriousCat.com. Deming Institute podcast with TJ Gokcen, CEO of Acquate on “Joy in Software Development” (download the podcast). Describing the importance of creating software using…
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…what we have been taught to do: leave the system alone and manage the behavior it is producing – behavior management systems. In education, often we blame students for poor…
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By John Hunter, founder of CuriousCat.com. Understanding Variation by Thomas Nolan, Rocco J. Perla and Lloyd Provost. There have been large changes in the use of data since the publication…
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By John Hunter, founder of CuriousCat.com. In response to our request asking what topics readers would like to see addressed on our blog, Dan Bracewell said: I’d like to see…
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By John Hunter, founder of CuriousCat.com. The 20 most popular post on our blog this year (by page views reported by our analytic tool): Myth: If You Can’t Measure It,…
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…learned by leading those efforts. The learning is not easy to grasp in just one reading. The discussions enhance what you can learn from the books. Related: Jim Benson on…
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…is not available, either because it hasn’t been collected, or because it is “in the computer” and is somehow inaccessible to humans. In such cases, you may need to collect…
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…created by the management system. Those with management authority act without knowledge and create systems that will likely result in bad behavior by individuals. But instead of learning, we blame…
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…blunder: We didn’t try to control physicians’ practice behavior by top-down command and control through an employment relationship. Instead, we relied on solid process and outcome data, professional values that…
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