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Deming on Management: Customer Focus

By John Hunter / October 19, 2020 / 0 Comments

…will be desired in the future. It requires creating an organization that people who are committed to delighting customers want to work for. It requires a sustainable business plan that…

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Emotions In The Workplace

By John Hunter / December 7, 2020 / 0 Comments

the merits of one approach over another. Blog posts are useful in many ways, but this complex topic is well beyond the scope of a blog post. This post can…

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Musical Compositions by W. Edwards Deming

By John Hunter / February 1, 2021 / 2 Comments

…system, change the system (change the song to make it more singable). Musical Compositions by W. Edwards Deming I Bow My Knees Unto the Father (1935) Benedicite, Omnia Opera The

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How People are Using Deming’s Management Ideas to Respond to COVID-19 Conditions

By John Hunter / April 7, 2021 / 0 Comments

…costs is beneficial to that aim). But an understanding of the risks of such a system are critical and must be addressed by the overall management system. Toyota has locked…

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Prioritizing Joy in Work

By John Hunter / May 20, 2021 / 0 Comments

…we found new ways of operating our business that would have likely been deemed impossible before. As we return to more normal lives, as vaccines allow us to be safer,…

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Best Efforts

By Guest Post / June 14, 2021 / 13 Comments

…Behind to Barak Obama’s Race to the Top, to Bill Gate’s Common Core to Donald Trump’s push for school choice as failures because they rely on testing, competition, and punishment…

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Deming on Management: Performance Appraisal

By John Hunter / July 15, 2021 / 0 Comments

…another. from the Mini-Microsoft blog Huge Payments to Executives for Good Luck A Bad System Will Beat a Good Person Every Time The Defect Black Market Is the Result Due…

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Russell Ackoff Answering Questions

By John Hunter / August 31, 2021 / 1 Comment

Guest post by John Hunter, founder of CuriousCat.com. It is wonderful to listen to Ackoff discuss how to tackle challenging problems. We could create so much value by following the

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Managers Must Understand that Blaming Employees Doesn’t Help

By John Hunter / October 5, 2021 / 0 Comments

…“Do a better job, Joe” or “That is it, Joe. We are replacing you with Mary.” Neither of those strategies turns out to be very effective. But investigating a bit…

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2021 Deming Prize Winners

By John Hunter / November 16, 2021 / 2 Comments

Guest post by John Hunter, founder of CuriousCat.com. The Union of Japanese Scientists and Engineers (JUSE) has announced the 2021 Deming Prize winners. 2021 Deming Prize Toyota Boshoku, Kariya Plant…

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