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It Depends…

By Bill Bellows / June 26, 2017 / 0 Comments

…students, followed by one with faculty and staff of the business school. I attended all three lectures, in which he frequently referred to notes that later became his book, The

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Book Review – Profit Beyond Measure

By Bill Bellows / September 25, 2017 / 0 Comments

Post by Bill Bellows, Deputy Director, The Deming Institute H. Thomas (“Tom”) Johnson stands at the forefront of a world-wide community of business thinkers who are unveiling the limitations, as…

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Various charts hung on a white board.

The Insanity of Extrinsic Motivation

By Christina Dragonetti / January 20, 2023 / 1 Comment

(complete with faux gold belt, a la champion boxers). In the end, the impact of the initiative (which was, ostensibly, to promote reading) was that kids began to burn out…

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Keith Sparkjoy on Adopting the Deming Management System at Pluralsight

By John Hunter / February 2, 2015 / 0 Comments

the podcast). Keith started by reading Out of the Crisis and thought it would be tough to use that book as a tool to convince his cofounder and CEO that…

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Improving the Management System with an Understanding of Deming

By John Hunter / July 3, 2017 / 0 Comments

the customer into this PDSA workshop. We brought customers in who used to buy from us and these people didn’t really have a lot of connection with customers but they…

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Updated W. Edwards Deming Institute Web Site

By John Hunter / November 28, 2016 / 0 Comments

By John Hunter, founder of CuriousCat.com. We have launched an updated web site for The W. Edwards Deming Institute. The new site offers much better usability when using a smart…

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W. Edwards Deming Discussing the Leadership We Need in Our Organizations

By John Hunter / September 26, 2016 / 0 Comments

By John Hunter, founder of CuriousCat.com. This is a very interesting interview with W. Edwards Deming by Bill Scherkenbach (recording in February 1984, during this time Bill Scherkenbach worked at…

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Dr. Deming on Innovation

By John Hunter / October 3, 2012 / 1 Comment

By John Hunter, founder of CuriousCat.com. Dr. Deming is well known for urging companies to bring scientific rigor to their management practices. For that reason, some people remember his primary…

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Recommended aim, with examples

By Guest Post / January 25, 2018 / 0 Comments

Guest post by Keith Sparkjoy, Vice President of the Sparkjoy Foundation* Of all of Deming’s work, the bit with the most potential impact is also the bit that Deming kept…

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Post-Harvey Restoration: Consider a Deming-Based Approach

By Bill Bellows / September 14, 2017 / 0 Comments

…of Hurricanes Harvey and Irma will be felt for years. AccuWeather has reported the cost of recovery efforts will exceed $290 billion. That’s BILLION. With a “b.” And that’s just…

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