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Taking Deming into the 21st Century – and Beyond

By Christina Dragonetti / February 1, 2023 / 0 Comments

Our lives, communities, health, and realities are in a constant state of variation. Ideas and technology evolve to be considered, used, and discarded through ever-faster communication channels. But some ideas…

Educate New Managers on Their New Responsibilities

By John Hunter / January 26, 2017 / 0 Comments

…great deal about management in just that way. Online training and videos also offer some promise, as do podcasts and blogs and other online resources. It is normally very useful…

A Beginner’s Guide to Control Charts

By Christina Dragonetti / June 15, 2023 / 1 Comment

…or early is the school bus? How many apple pies are sold? How many customers gave us 5 stars on Google? Our stock price, the number of visitors to the

The Landry Principle

By Bill Bellows / October 19, 2017 / 6 Comments

…time (as demonstrated through the use of control charts) typically show little, if any improvements as a result of these “quick fix” schemes. Truth be told, during my final school…

What to Do When Individual Performance is Exceptional (outside normal variation)

By John Hunter / September 4, 2013 / 0 Comments

…years. W. Edwards Deming, page 53 The Essential Deming “Present Practices and Better Practices” – from a presentation at a seminar for CEOs, “Quality, Productivity, and Competitive Position,” 1992. Even…

Deming Podcast: Andrea Gabor on Management at Ford, GM and the USA Education System

By John Hunter / August 28, 2014 / 0 Comments

…Of course this is not the mindset of a Deming company would take. Deming saw the people of the company as an enormous resource. If you have “dead wood” (employees…

Alfie Kohn on Systems Thinking, Human Behavior and Education

By John Hunter / September 17, 2015 / 0 Comments

…differs from those expectations. His research into competition showed the practices in our organizations ran counter to the evidence of what is beneficial to achieving the best results. We [in…

Data is Important and You Must Confirm What the Data Actually Says

By John Hunter / December 21, 2015 / 0 Comments

The New Economics. “If you change the rule for counting people, you come up with a new number.” Dr. Deming emphasized the importance of understanding what the data actually meant…

Countering Confirmation Bias

By John Hunter / December 19, 2016 / 0 Comments

…order to counteract this recognized weakness (poor practices being difficult to correct due to confirmation bias) we need to design management systems that counteract this weakness. Theory of knowledge is…

What are We Trying to Accomplish?

By John Hunter / February 16, 2017 / 0 Comments

counter-measures to cope with a potential problem is necessary in order to meet customer requirements of expectations. Those efforts are necessary but are not sufficient. Those types of countermeasures can…

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