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How People are Using Deming’s Management Ideas to Respond to COVID-19 Conditions

By John Hunter / April 7, 2021 / 0 Comments

…around, frameworks help.” For example, Berwick noted one of the core frameworks used in the QI community is the System of Profound Knowledge, developed by the noted engineer, W. Edwards…

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Prioritizing Joy in Work

By John Hunter / May 20, 2021 / 0 Comments

…that was not practical. I knew that it was and that it offered many benefits by avoiding commuting to work everyday and working in environments that are often full of…

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Deming on Management: Performance Appraisal

By John Hunter / July 15, 2021 / 0 Comments

…resources to help those getting started in transforming their management system to one based on Deming’s management ideas. This topic is one that is difficult for many people to accept….

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Russell Ackoff Answering Questions

By John Hunter / August 31, 2021 / 1 Comment

…management practices. We can make some progress in those cases, but it is much harder and is severely limited compared to what is possible when long-term continual improvement of the…

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Managers Must Understand that Blaming Employees Doesn’t Help

By John Hunter / October 5, 2021 / 0 Comments

…the source of errors and defects instead of seeing people as the source of improvements to process weaknesses are powerful. If you find yourself thinking a problem or defect is…

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2021 Deming Prize Winners

By John Hunter / November 16, 2021 / 2 Comments

…2000, organizations based in India have received the most Deming Prizes (Japan is second and Thailand is third). Distribution of winning organizations since 2000 (including prize for 2021): India –…

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Seeking Creative Solutions Using an Appreciation for Systems

By John Hunter / January 6, 2022 / 0 Comments

…harmed is important. The best results are gained by optimizing the overall system, not by optimizing individual components. Related: Focus on Addressing the Right Problem – Systems Thinking: Feedback Loops…

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Understanding Data and Appreciating the Implications for the System

By John Hunter / January 31, 2022 / 0 Comments

…how risky it is for each person that gets sick. If the number getting sick greatly increases, even if it is more likely each of those people survive, it is…

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xkcd comic strip looking at variation in left hand blood volume

A Humorous Look at Variation

By John Hunter / April 29, 2022 / 0 Comments

…non-signals. Using data to improve the management of organizations is important. But you must understand what the data is telling you and what it is not telling you. comic by…

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Series of wooden gears in a horizontal line, each held by a person's fingers.

Why Did the Management System Allow the Failure?

By John Hunter / August 8, 2022 / 0 Comments

…and will likely put others in that position at risk in the future. Related: Product and Service Innovation is Driven by Customer Focused Organizations – Firing Workers Isn’t Fixing Problems…

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