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By John Hunter, founder of CuriousCat.com. The supposition is prevalent the world over that there would be no problems in production or service if only our production workers would do…
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…work against that goal. Related: Silos to Systems: Presentation by Lisa Snyder – Eliminate Sales Commissions: Reject Theory X Management and Embrace Systems Thinking – Why ThoughtWorks Eliminated Sales Commissions…
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…manufacturers. Chapter 7 of Out of the Crisis specifically discusses examples from service companies: banking, insurance, government, electric utility, railway, telephone company, municipal transit system, hotel, postal service, airlines, restaurant,…
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…used in quality control work, is one that can be found by experiment without costing more than it is worth to find it.” In other words, if it costs more…
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…on the causes of the red beads the company just blamed workers and went out of business. Instead our companies need to have a system that supports and encourages those…
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…company helps their clients with. Doug finds the attitude of executives that prevents adopting a better management system is that of focusing on cost cutting. He finds that mindset common…
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…What words come to mind? These things you describe would make most interview candidates feel pretty good about working at your company: jeans days, community service days, free lunches, quarterly…
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Guest post by John Hunter, founded curiouscat.com (in 1996). We are happy that there are several blogs exploring the application of Deming’s ideas to management of organizations. These blogs are…
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By John Hunter, founder of CuriousCat.com. Lean Blog Podcast #238 – Kevin Cahill, on his Grandfather, W. Edwards Deming (download). Kevin and Judy Cahill Quote from Kevin in the podcast:…
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By John Hunter, founder of CuriousCat.com. Our new website is now live. The site has a completely new design and lots of new content, photos and videos. We hope you…
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