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photo of Eizaburo Nishibori, W. Edwards Deming and Sigeiti Moriguti

Some New Principles of Management: Deming’s 1978 Speech in Tokyo

By John Hunter / June 2, 2022 / 0 Comments

…leadership of its chairman, Ichiro Ishikawa (also president of JUSE). Principle 9 Causes of high cost of production, with loss of competitive position, may be usefully subsumed under two categories:…

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Close up of a white woman's face with her mascara smeared to the sides of her eyes, holding a white piece of paper in front of her with a line drawing of a smiley mouth. The effect is a woman who is very unhappy but faking a smile for others.

Quiet Quitting From a Deming Perspective

By Christina Dragonetti / December 15, 2022 / 0 Comments

…second quarter of 2022. Combined with COVID-19, the Great Resignation, inflation, supply chain problems, and a potential recession coming, company owners and organization leaders are feeling a lot of pressure…

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Reflections on Dr. Deming’s Hospital Notes – What Has Changed Since 1990?

By Guest Post / January 30, 2017 / 0 Comments

…shared a bootleg tape of my favorite band, as I wasn’t sure the article had ever been formally published anywhere. Since I wasn’t sure if it was a public article,…

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The Influence of C. I. Lewis on Walter Shewhart and W. Edwards Deming

By John Hunter / December 8, 2016 / 0 Comments

…basis for action. The article does a good job of explaining C.I Lewis’ influence on Deming’s ideas in a way that doesn’t require understanding the complexity of Lewis’ ideas. Should…

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Why Dr. Deming’s Work is So Important to Me

By Guest Post / January 5, 2017 / 0 Comments

…and intrinsic motivation. Brothers could still be removed from the chapter, if deemed necessary. This approach was too radical compared to “the way we’d always done it.” Oh well. I…

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Employee Involvement at Western Mountaineering

By John Hunter / January 13, 2014 / 0 Comments

…a new company developing point of sale cash registers. That company was also struggling and getting ready to go out of business. The clerk knew that and called the company…

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Using Deming’s Management Ideas to Reduce Violence in Prison

By John Hunter / April 22, 2014 / 0 Comments

…solution. Instead of accepting what would be a costly remedy (not only for the prisoners but also the staff) he sought to find a solution that was better for everyone…

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Application of Deming’s System of Profound Knowledge in Healthcare

By John Hunter / April 7, 2014 / 0 Comments

…a well-run organization. This reductionist view may work well for simple systems, but it produces poor quality, high costs, and a lack of cooperation when applied to complex systems like…

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Mind the Choice: Continuous Improvement or Continuous Problem Solving

By Bill Bellows / July 24, 2017 / 0 Comments

…big problems, including commonly accepted levels of delays, mistakes, defective materials and defective workmanship. And, as Dr. Deming was fond of reminding audiences in his Four Day Seminars, “Stamping out…

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The Transformed Map of a Recovering Management Accountant

By Bill Bellows / August 31, 2017 / 0 Comments

…manufacturing costs. The focus must be on managing work activities as components of an ecosystem. Based on the assumption that financial results emerge from complex interactions and nonlinear feedback loops,…

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