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Dr. Deming in his 80s, standing with his back to the audience writing on a green chalkboard. He is wearing a blue sports coat, has a bald head, and wears glasses.

A Beginner’s Guide to Control Charts

By Christina Dragonetti / June 15, 2023 / 1 Comment

…“doing the wrong things righter.” If you want to learn more about SoPK and Control Charts, check out DemingNEXT – the only comprehensive online way to learn the Deming philosophy….

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The Landry Principle

By Bill Bellows / October 19, 2017 / 6 Comments

…is the leader of the classroom system. About three weeks ago I was on a walk with Landry and my wife. As we neared the end of our walk we…

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Distorting the System, Distorting the Data or Improving the System

By John Hunter / May 13, 2013 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. In Fourth Generation Management (I highly recommend this book, by the way), Brian Joiner provided an excellent summary of the options to…

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Deming on Management: Performance Appraisal

By John Hunter / July 15, 2021 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. Dr. Deming called for the elimination of the annual performance appraisal. This post, part of our Deming on Management series, provides some…

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From Flat to Round: Is Educational Transformation Possible?

By Guest Post / November 3, 2020 / 4 Comments

…University at: doug.stilwell@drake.edu References Ackoff, R. 2010, October 23). If russ ackoff had given a ted talk… [Video file]. YouTube. https://www.youtube.com/watch?v=OqEeIG8aPPk Clark, A. (2010, January 14). A timeline of major…

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Who’s Got Profound Knowledge?

By Guest Post / September 11, 2020 / 7 Comments

…You throw it to Who. Costello: Naturally. Abbott: That’s it. Costello: That’s what I said! Abbott: Listen, you ask me. Costello: I throw the ball to who? Abbott: Naturally. Costello:…

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The New Economics Book Discussion Group

By John Hunter / October 24, 2013 / 0 Comments

By John Hunter, founder of CuriousCat.com. Aerojet-Rocketdyne has been running group discussions of Dr. Deming’s book by phone for years. Beginning Monday, 4 November, 2013, and continuing from 3 –…

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What to Do When Individual Performance is Exceptional (outside normal variation)

By John Hunter / September 4, 2013 / 0 Comments

…false positives, and creates other problems in the organization. I wouldn’t waste time on it. But I would seek to see what people were doing well (what was getting good…

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Alfie Kohn on Systems Thinking, Human Behavior and Education

By John Hunter / September 17, 2015 / 0 Comments

…differs from those expectations. His research into competition showed the practices in our organizations ran counter to the evidence of what is beneficial to achieving the best results. We [in…

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Data is Important and You Must Confirm What the Data Actually Says

By John Hunter / December 21, 2015 / 0 Comments

…for the gemba, where the data was collected, it is easy to be mislead by the data. The most common waste of effort in examining data is reacting to the…

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