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Extraordinary Results

By Christina Dragonetti / February 8, 2024 / 0 Comments

Guest post by Marty Laurent. This is the final of four blog posts sharing Marty’s story of transforming a GM plant – and influencing GM company-wide – using the Deming…

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A Brief History of Quality, Part 1 – “Time has no divisions to mark its passage…”

By Bill Bellows / January 1, 2019 / 0 Comments

…in an aluminum casting, the “0 to 100 kilometers per hour” acceleration times of a car, or the bacteria levels in a soap solution. For the third question, I offer…

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Software Code Reviews from a Deming Perspective

By John Hunter / February 20, 2017 / 0 Comments

…that is likely largely (but maybe not completely given the complexity of the task) an issue that should be addressed by improving the processes. My guess is in a very…

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Understanding Data is Often Challenging

By John Hunter / October 10, 2016 / 0 Comments

…falls into (for example, how sick a patient is). If patients that are not in similar health conditions are compared to each other the data will (in addition to the…

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How to Use Data and Avoid Being Mislead by Data

By John Hunter / June 6, 2016 / 0 Comments

…meaningful. Combining this with our brains ability to find patterns (even from random data) and confirmation bias this creates problems. Using data is very powerful but it is not enough,…

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2013 Annual Deming Conference Recap: Homecoming At Purdue

By Guest Post / October 22, 2013 / 0 Comments

…past where we can survive. Where do we start? Could we get these all in 1 room and convince them of new actions? 1000 companies, 20 countries, 40 cities, 10…

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How People are Using Deming’s Management Ideas to Respond to COVID-19 Conditions

By John Hunter / April 7, 2021 / 0 Comments

…JIT: making problems visible, reducing waste, reducing inventory costs, allowing quick adjustments to market conditions. Many cost-focused organizations fail to understand what, it seems to me, is the most important…

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User Gemba

By John Hunter / December 17, 2012 / 0 Comments

By John Hunter, founder of CuriousCat.com. Gemba is a Japanese term for “the real place” or in management terms “where the important action takes place.” The most common use of…

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Process Behavior Charts are the Secret to Understanding the Organization as a System

By John Hunter / January 21, 2016 / 0 Comments

…any level. I also find the power to improving performance is understanding if the problems are due to common causes or special causes. For common causes we need to explore…

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Deming Podcast with Scott Dalgleish, CEO at Phase IV Engineering

By John Hunter / February 8, 2016 / 0 Comments

…moved on within 3 years to move to a smaller company. He taught the Deming principles to his new company and they were readily embraced. Scott expresses his belief that…

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