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2013 Annual Deming Conference Recap: Homecoming At Purdue

By Guest Post / October 22, 2013 / 0 Comments

…turn the company around. It worked. He subsequently met and learned from Dr. Deming, then worked at Patagonia. Sustainability = lower cost & higher profit. Patagonia provides used & repaired…

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How People are Using Deming’s Management Ideas to Respond to COVID-19 Conditions

By John Hunter / April 7, 2021 / 0 Comments

…JIT: making problems visible, reducing waste, reducing inventory costs, allowing quick adjustments to market conditions. Many cost-focused organizations fail to understand what, it seems to me, is the most important…

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User Gemba

By John Hunter / December 17, 2012 / 0 Comments

By John Hunter, founder of CuriousCat.com. Gemba is a Japanese term for “the real place” or in management terms “where the important action takes place.” The most common use of…

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Process Behavior Charts are the Secret to Understanding the Organization as a System

By John Hunter / January 21, 2016 / 0 Comments

…any level. I also find the power to improving performance is understanding if the problems are due to common causes or special causes. For common causes we need to explore…

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Deming Podcast with Scott Dalgleish, CEO at Phase IV Engineering

By John Hunter / February 8, 2016 / 0 Comments

…moved on within 3 years to move to a smaller company. He taught the Deming principles to his new company and they were readily embraced. Scott expresses his belief that…

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Each Person Doing What They Are Told Isn’t Enough

By John Hunter / August 25, 2014 / 0 Comments

By John Hunter, founder of CuriousCat.com. The supposition is prevalent the world over that there would be no problems in production or service if only our production workers would do…

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Break Down Barriers Between Departments

By John Hunter / August 29, 2016 / 0 Comments

…Secret to Understanding the Organization as a System: When we create incentives to optimize parts of the system (low-cost supplier, sales incentives, evaluating return on investment for individual business units,…

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The Principles and Methods for Improvement are the Same in Manufacturing and Service Companies

By John Hunter / May 2, 2014 / 0 Comments

…manufacturers. Chapter 7 of Out of the Crisis specifically discusses examples from service companies: banking, insurance, government, electric utility, railway, telephone company, municipal transit system, hotel, postal service, airlines, restaurant,…

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Applying Understanding of Variation to Large Datasets

By John Hunter / November 10, 2016 / 0 Comments

…used in quality control work, is one that can be found by experiment without costing more than it is worth to find it.” In other words, if it costs more…

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Lessons From the Red Bead Experiment with Dr. Deming

By John Hunter / March 10, 2014 / 0 Comments

…on the causes of the red beads the company just blamed workers and went out of business. Instead our companies need to have a system that supports and encourages those…

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