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Collaborating to Improve Government Performance

By John Hunter / August 21, 2017 / 0 Comments

…be used to reduce the forces restraining the changes. Related: Transforming the Management System of an Organization – Quality Comes to City Hall – Early History Of Management Improvement Online

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Rethinking Statistics for Quality Control with George Box

By Matthew Moss / December 17, 2018 / 0 Comments

…that is far beyond what is normally needed. For complex processes (large chemical plants, complex manufacturing processes…) these ideas are important but most of us will not need to get…

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Can “Appreciation for a System” Support the Taming of COVID?

By Guest Post / October 12, 2021 / 0 Comments

…As companies see each other’s results, competition (which was never officially shared as part of the simulation) develops; and with each passing round, companies do their best to not only…

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Who’s Got Profound Knowledge?

By Guest Post / September 11, 2020 / 7 Comments

…Doug Buchanan, where we reviewed the marks and explanatory comments he had given me on the evaluation. Whew…most items “met the standard” with a few “exceeding.” At the completion of…

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From Flat to Round: Is Educational Transformation Possible?

By Guest Post / November 3, 2020 / 4 Comments

…do so. First, a comment about transformation. Based on the ideas of Dr. Russell Ackoff, transformation is a creative process that does not occur through incremental steps of improvement. While…

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Confusing Improving A Proxy Measure with Actually Improving the System

By John Hunter / December 7, 2021 / 0 Comments

…vesselfinder.com website. Why Aren’t America’s Shipping Ports Automated? Comparing the ports of Oakland and Rotterdam shows just how far American ports are lagging when it comes to automation. At a…

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Deming’s System of Profound Knowledge

By John Hunter / October 22, 2012 / 0 Comments

By John Hunter, founder of CuriousCat.com. The System Of Profound Knowledge® (SoPK) is the culmination of W. Edwards Deming’s lifelong work. The SoPK ties together Dr. Deming’s seminal theories and…

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Dr. Deming Called for the Elimination of The Annual Performance Appraisal

By John Hunter / October 29, 2012 / 7 Comments

Guest post by John Hunter, founder of the CuriousCat.com. In Out of the Crisis, page 101, Dr. Deming states the following as one of the seven deadly diseases: Evaluation of…

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Knowledge of Variation

By John Hunter / October 25, 2012 / 1 Comment

…cause and special cause variation. Common cause variations are the natural result of the system. In a stable system, common cause variation will be predictable within certain limits. Special cause…

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Image of Deming Chain Reaction - text: Improve Quality —> Costs decrease because of less rework, fewer mistakes, fewer delays, snags, better use of machine-time and materials —> Productivity Improves —> Capture the market with better quality and lower price —> Stay in Business —> Provide jobs and more jobs

Deming Chain Reaction

By John Hunter / October 15, 2012 / 3 Comments

By John Hunter, founder of CuriousCat.com. From Out of the Crisis The prevailing action during the crisis Dr. Deming alluded to in the title of his books was to cut…

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