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By John Hunter, founder of CuriousCat.com. We have launched an updated web site for The W. Edwards Deming Institute. The new site offers much better usability when using a smart…
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By John Hunter, founder of CuriousCat.com. In this Deming podcast Ravi Roy discusses teaching Deming’s ideas at Southern Utah University. (download the podcast). Dr. Roy is Professor of Public Administration…
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By John Hunter, founder of CuriousCat.com. The 20 most popular post on our blog this year (by page views reported by our analytic tool): Myth: If You Can’t Measure It,…
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By John Hunter, founder of CuriousCat.com. Tim Higgins Listen to the Deming Institute Podcast with Tim Higgins, Quality Engineer for NASA and President of the In2:InThinking Network (download podcast). Also…
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By John Hunter, founder of CuriousCat.com. We have a tendency to focus on special causes even when poor results are due to common causes within the system. To improve results…
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…they may well do great damage to the complex system that is their organization. David also discussed a weakness in how schools have worked, when we set rigid timetables and…
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…Even in organizations where the command and control methods seem possible (giving the organization structure) those trying to enforce management practices find frustration if they try and control behavior. Sure…
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…technology efforts learned from that when solutions were of great interest to people (when matched to user’s actual needs) those users would be engaged to help make the solution work…
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…an orchestra yet we often ignore the interdependence and seek to optimize components. We need to Optimize the overall system, not the individual components. That is easier to say than…
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By John Hunter, founder of CuriousCat.com. We are offering 2 new seminars in the UK this May: The W. Edwards Deming Institute® Organisations as Unusual Workshop (Shift from Big Problems…
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