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…you address the COVID-19 problem, you will then create conditions that allow for success. Also by acknowledging the priority, you can then spend your efforts on dealing with the problems…
…Blog Posts Customer Focus with a Deming Perspective Customer Satisfaction is Not Enough User Gemba Quality of the Entire Customer Experience What Business are We In? Jobs to be Done…
…or when we don’t get invited to a meeting. They happen when your boss sends a cryptic email saying “see me ASAP” or when a co-worker gets credit for a…
Guest post by John Hunter, founder of CuriousCat.com. Dr. Deming encouraged organizations to respect the whole person; he recommended encouraging education even if it was not directly related to the…
…needed. “It is just getting your mind together,” noted Donald Berwick, MD, MPP, FRCP, president emeritus and senior fellow at IHI. “When you are fearful and when there is uncertainty…
…that was not practical. I knew that it was and that it offered many benefits by avoiding commuting to work everyday and working in environments that are often full of…
Guest post by John Hunter, founder of CuriousCat.com. Dr. Deming called for the elimination of the annual performance appraisal. This post, part of our Deming on Management series, provides some…
…crime. The result; criminologist have shown that every time you send a person to prison they have a 90% chance of coming out. And when they come out they have…
Guest post by John Hunter, founder of CuriousCat.com. Often when problems occur, we seek to figure out who is to blame for the problem. This is not an effective management…
Guest post by John Hunter, founder of CuriousCat.com. The Union of Japanese Scientists and Engineers (JUSE) has announced the 2021 Deming Prize winners. 2021 Deming Prize Toyota Boshoku, Kariya Plant…