John Hunter

2020 Deming Prize Winners

By John Hunter / November 2, 2020 / 0 Comments

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. The Union of Japanese Scientists and Engineers (JUSE) has announced the 2020 Deming Prize winners. One of the good aspects about how the Deming Prize is managed is that each year it is awarded to those found worthy. There are no minimum or […]

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Deming on Management: Customer Focus

By John Hunter / October 19, 2020 / 0 Comments

Guest post by John Hunter, founder of the CuriousCat.com. Our Deming on Management series provides resources for those interested in learning more about particular topics related to W. Edwards Deming’s ideas. View our previous Deming on Management posts, including: leadership, psychology and the PDSA cycle. As I stated in Creating a Deep Commitment to Delighting […]

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Deming Institute Podcast: Deming Guide to Layoffs

By John Hunter / October 5, 2020 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). The Deming Institute Podcast is hosted by Tripp Babbitt. A recent podcast looked at the Dr. W. Edwards Deming Guide to Layoffs. what Dr. Deming said about layoffs and downsizing, that if you face a decline, that there’s five steps […]

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Create Your Own On-Demand Management Conference

By John Hunter / September 21, 2020 / 0 Comments

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. The Covid-19 crisis has created many challenges to standard ways of working. Attending conferences provides a useful way to learn and improve your management understanding. Given the challenges of 2020, I would like to remind you that we make many of our past […]

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Seeking Systemic Improvements: Root Cause

By John Hunter / September 7, 2020 / 4 Comments

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. The idea of looking beyond the most visible problem when seeking to improve is important. If you just address the most visible issue, you often fail to improve the system and instead just add some work to smooth things over if that problem […]

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The Democratic Corporation

By John Hunter / August 17, 2020 / 0 Comments

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. This video shows part 4 of a Russell Ackoff presentation from 2003 on Systems Thinking and Management. In this part of the presentation, Ackoff discusses the difference between authority and influence. In complex organizations, trying to rule by authority is difficult and ineffective. […]

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Focus on Addressing the Right Problem

By John Hunter / August 3, 2020 / 6 Comments

Guest post by John Hunter, founder of the CuriousCat.com. Have you ever tried running through water?  You don’t get very far very fast.  If you have water up to your waist, and you try to run, your progress is very slow.  Sure, you could put in more effort and maybe try to improve your technique […]

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Mary Jenkins: Statistical Approach to HR Systems

By John Hunter / July 20, 2020 / 2 Comments

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. Mary Jenkins gave this presentation on Statistical Approach to HR Systems at the Ohio Quality and Productivity Forum in 1992. In the presentation, Mary provides a view of the organization as a system and the existing and possible systems to manage personnel. She […]

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image of quote by Dr. Deming: People are entitled to joy in work.

Deming on Management: Joy in Work

By John Hunter / July 6, 2020 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). This is the seventh post in our Deming on Management series. This series provides resources for those interested in learning more about particular topics related to W. Edwards Deming’s ideas. View our previous Deming on Management posts, including: Leadership, Appreciation […]

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Russell Ackoff on Learning, Risks and Development

By John Hunter / June 15, 2020 / 0 Comments

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. This video shows part 3 of a Russell Ackoff presentation from 2003 on Systems Thinking and Management (see our previous post on part 1 and part 2). An organization that wants to survive in a dynamic environment has to continually educate its members […]

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